Korean Language Lead job opportunity at Welocalize.

Home Jobs In United States Of America Tag: Lead Korean Language Lead position at Welocalize


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Welocalize Korean Language Lead
Experience: 5-years
Pattern: freelance
Country:
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Salary:
Status:

Lead

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degreeBachelor's (B.Sc.)
loacation New York, United States Of America
loacation New York....United States Of America

Act as #intermediary between the client (and third party reviewers) and Welocalize linguists. Responsible for #maintaining overall quality under the 97% fail rate. Carry out daily follow up of all LQE results, passed and failed. Gather all #LQE changes and share with all linguists in the account. Analyze deliverables by linguists, determine where the issues are and determine and #implement actions for improvement. Support #teams in the review process as/where needed in order to maintain the fail rate below 97%. Support linguists in understanding corrections, clarify with the client where needed. Support linguists in the #arbitration process. Support linguists in any questions they might have during #production and escalate to client/Welocalize as needed. Identify products, contents that might be a challenge as well as linguists that might be underperforming and make recommendations to reallocate products, contents, etc. If workload issues are identified, highlight them and provide solutions to be discussed with Welocalize Language Services team. Collect root cause analysis, corrective and preventive action plans as needed and put improvement plans together accordingly. Put training materials together and conduct training sessions with linguists. Organize regular calls with reviewers/LS to discuss corrections, requirements, clarify any misunderstandings/unclear corrections or requirements, etc. #Document these calls and follow up with linguists to make sure everybody is aligned. Support #Welocalize in the identification and evaluation of potential new candidates.

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