Sr. Applications Support Engineer (SRE) job opportunity at Thomson Reuters.

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Thomson Reuters Sr. Applications Support Engineer (SRE)
Experience: 3-years
Pattern: full-time
Country:
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Status:

App Engineer

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degreeBachelor's (B.Sc.)
loacation Mexico City, Mexico
loacation Mexico City....Mexico

Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! __ Join our team and be part of our Service Management team. Thomson Reuters is transforming how it supports the technology Products and Platforms delivered to customers and employees. This role is part of a high-performing team of talented SRE specialists who provide world-class support for Corporate Services (Commercial Engineering/Corporate Services). You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise. About the Role In this opportunity as an Applications Support Engineer (SRE), you will: Partner with application development teams to deliver operational readiness for new applications and features. Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes. Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs. Be responsible for monitoring and analyzing business operational and technical key metrics. Articulate complex problems, concepts, and solutions to varied audiences. Contribute to the strategy of the department and drive implementation of department goals that support the company’s core values. Participate in complex initiatives such as large-scale upgrades. Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications. Ensure documentation, processes, and procedures are updated regularly. Participate in a continuous learning culture and curiosity about emerging technologies.

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