Support Engineer (all genders) job opportunity at Tata Group.



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Tata Group Support Engineer (all genders)
Experience: 4-years
Pattern: full-time
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Salary:
Status:

engineer

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degreeBachelor's (B.Sc.)
Germany

Technical support for #desktops, #laptops, #printers, #scanners, handheld devices, access points, Wi-Fi devices, and mobile devices __ #Installation, #configuration and #maintenance of #operating #systems (Windows, macOS, Linux) and standard business applications __ Respond to incidents and service requests logged through the IT service desk, including ensuring timely resolution or escalation __ Troubleshoot network connection issues, including LAN, Wi-Fi, and VPN access __ Assisting with employee onboarding and offboarding, including hardware setup, user access, and data migration __ Keeping records of work performed with the company's ITSM tool (ServiceNow) and updating the CMDB as needed __ Support audiovisual equipment for meetings and video conferences __ Ensure compliance with IT security and asset management policies __ Provide basic training to users in the use of IT equipment and systems.

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