Field Service Technician (Appliance Repair) - Daly City, CA (San Francisco) job opportunity at LG.

Home Jobs In United States Of America Tag: Technician Field Service Technician (Appliance Repair) - Daly City, CA (San Francisco) position at LG


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LG Field Service Technician (Appliance Repair) - Daly City, CA (San Francisco)
Experience: 1-year
Pattern: full-time
Country:
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Salary:
Status:

Technician

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degreeHigh School (S.S.C.E)
United States Of America

In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home. Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect. __ Responsibilities: - Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance - Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG - Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances - Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts - Immediately and accurately process paperwork and perform data entry upon completion of each job - Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home - Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %) _. Qualifications and Requirements: - Minimum 1 year experience in a technical role (Field Service preferred) - Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products) - Experience in the use of tools, and diagnostic test equipment - Ability to properly trouble-shoot, diagnose, repair and document product/system issues - Valid Driver’s license in good standing - Ability to obtain appropriate EPA Certification - Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds #jobs #associate #hiring

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