Maintenance Tech 3 job opportunity at Altice.

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Altice Maintenance Tech 3
Experience: 1-year
Pattern: full-time
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Maintenance Technician

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degreeHigh School (S.S.C.E)
loacation Nacogdoches, Texas, United States Of America
loacation Nacogdoches, T..........United States Of America

Under general supervision, #Maintenance #Tech III repairs and maintains the fiber and coaxial transport and distribution cable services including residential and #business video, #data, telephone, and security. As needed supports repair and maintenance of headend electronics and critical infrastructure equipment. Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs. __ Fulfills demand maintenance and preventive maintenance by troubleshooting and repairing the transport, trunk, and distribution networks from the Master Telecommunication Center (headend) to customer's #electronic #devices __ Maintains a unity gain network __ Fulfills FCC-required network tests __ Performs all duties of Maintenance Tech I and II as necessary __ Troubleshoots and repairs the distribution network from headend to customer's electronic devices __ Maintains #network integrity through preventive maintenance __ Build, Troubleshoot, and repair all aspects of the FTTH & RFOG Networks __ Resolves issues at installation and on scheduled service call from customer’s electronic devices to tap __ Partner with various other groups including Design, construction, ISP, NOC/ROC to resolve escalated issues and identify areas of improvement __ Coordinate and oversee training initiatives for new and existing team members, ensuring continuous skill development and knowledge sharing __ Coach and develop team members to enhance #technical proficiency, customer service skills, and troubleshooting expertise __ Assist in the creation and implementation of training materials and best practices to ensure team efficiency and operational consistency __ Conduct regular performance assessments and provide constructive feedback to team members to foster professional growth and team cohesion __ Other tasks may be assigned, as needed to support the infrastructure and team

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