Intern - Desktop Support job opportunity at Altice.

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Altice Intern - Desktop Support
Experience: 1-year
Pattern: full-time
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Status:

Desktop Support

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degreeBachelor's (B.Sc.)
loacation Bethpage, New York, United States Of America
loacation Bethpage, New ..........United States Of America

A #Desktop #Support #Analyst #Intern is a hands-on position responsible for providing customer focused, responsive, support and administration for IT assets throughout the company footprint. The position will interact with other teams across the organization as needed to provide superior support and issue resolution. __ Providing installation, testing, and setup of supported #hardware and #software __ Working within the team and other support staff in recognizing, identifying, isolating, and resolving problems with information systems #products and #services __ Providing support in resolving complex computer and/or network problems __ Supporting remote locations and remote workers and assisting remote support technicians, as needed __ Imaging and maintaining all supported systems. These might include Desktops, Laptops, Printers, Monitors, Mobile Devices, and associated equipment __ Documenting knowledge articles to support troubleshooting and resolution __ Partnering and coordinating with corporate IT resources to understand and minimize the impact of potential widespread issues

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