Core Operations Manager job opportunity at Nokia.



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Nokia Core Operations Manager
Experience: 8-years
Pattern: full-time
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Salary:
Status:

Management

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degreeBachelor's (B.Sc.)
loacation Kuala Lumpur, Malaysia
loacation Kuala Lumpur....Malaysia

The Core #Operations #Manager role is responsible for end-to-end (E2E) Ownership for the management, drive, escalation, investigation and resolution of #Network Major Incidents / Crisis Situations, ensuring #Business and Customer updates are timely and of required quality standards, creation and delivery of agreed action plans with named actions & clear owners / deadlines. __ Build & drive strong functional & working relationships between all stakeholders (management or technical) associated with End-to-End Service Delivery & Assurance Accountability over the Communication Management activities towards Nokia and/or Customer Top Management during Crisis Situations (High Impact / Extraordinary Impact). __ Management of Post Incident Reviews and Daily review meetings with all required stakeholders for Network Major Incidents and own e2e governance Technical Bridge/call Management with all required stakeholders. __ Responsible for Floor Governance, Daily Huddle and Video wall monitoring in order to ensure smooth Operations and engage right stakeholders as applicable

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