Professional Services Manager - Enterprise job opportunity at Axon.

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Axon Professional Services Manager - Enterprise
Experience: 1-year
Pattern: remote
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Service Manager

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degreeBachelor's (B.A.)
loacation Scottsdale, Arizona, United States Of America
loacation Scottsdale, Ar..........United States Of America

Pre-Sale Support: Engage with corporate leaders, #technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments. __ Post-Sale Implementation: Plan, coordinate, and execute #program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software solutions. __ Project Management: Oversee large and/or complex deployments, ensuring that project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively. __ Customer Interaction: Work closely with key stakeholders, including C-Suite Leadership, Directors of #IT, and Directors of Security, to ensure successful adoption and implementation of Axon #products. __ Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones. __ Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders.

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