Support Delivery Manager job opportunity at GitHub.

Home Jobs In United Kingdom Tag: Manager Support Delivery Manager position at GitHub


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GitHub Support Delivery Manager
Experience: 2-years
Pattern: full-time
Country:
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Salary:
Status:

Manager

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degreeBachelor's (B.A.)
United Kingdom

Drive issue resolution, reduce #customer effort, improve cost efficiency, and ensure policy adherence ‎__ ‎Address tool issues, policy clarifications, and other similar requests ‎__ ‎Drive consistency and best practice sharing across sites ‎__ ‎Ensure #Delivery Partner adheres to SOW requirements, i.e. new hire onboarding, billing guidelines, outlier #management ‎__ ‎Engage internal s#takeholders regarding release #management plans and work with Managers to ensure #operational readiness of #delivery partner staff success measures ‎__ ‎Conduct quality control reviews, support ticket #analysis, and #vendor SLA adherence ‎__ ‎Foster close working relationships with #Delivery Partners and provide constructive feedback when required.

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