Senior Solutions Architect, Professional Services job opportunity at Axon.

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Axon Senior Solutions Architect, Professional Services
Experience: 7-years
Pattern: remote
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Architect

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degreeBachelor's (B.Sc.)
loacation Ottawa, Ontario, Canada
loacation Ottawa, Ontari..........Canada

This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to our public safety partners. This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer satisfaction is achieved through timely delivery of the highest possible level of technical services that include system interface construction, technical project scoping, and system analysis. __ What You’ll Do Work as a client-facing member of the Software Solutions Delivery Team Work with a team of networking and software professionals to deliver Axon technology to Government and Law Enforcement customers across various areas associated with public safety Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements, addressing Information Security evaluations and completing architecture review boards Manage technical projects remotely and at client sites Engage with client’s technical and non-technical leadership to communicate project progress __ Work with account management team to ensure customer needs are being met Ensure the highest level of service for Axon software deployments Identify integration opportunities between agency systems (cloud and/or on-prem) and Axon’s products Recommend deployment plans for identified integrations that drive key outcomes for the agency __ Work closely with project team, product, engineering, sales, and agency technical stakeholders to understand agency goals and program outcomes Capture requirements, implement third-party solutions in development environments, perform initial reviews to determine feasibility of integration, document technical capabilities required to meet business requirements, work with Director of Integrations and developers to #build, #test, and #deploy new integrations Work with the Director of Integrations and developers to build and document integrations and support requirements Write code to leverage API capabilities to optimize implementation tasks, working with DevOps to merge code that is used for repetitive tasks (e.g., Camera management and maintenance, dynamic data integration)

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