CST - Associate job opportunity at Paytm.

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Paytm CST - Associate
Experience: 1-year
Pattern: On Site
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Status:

associate

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degreeGraduate Certificate
loacation Noida, Uttar Pradesh, India
loacation Noida, Uttar P..........India

Handle #customer queries via calls and #emails within defined SLAs. Ensure timely, accurate, and compliant resolutions. Maintain quality, CSAT, and #productivity as per process KPIs. Update customer interactions in DevRev CRM. Follow process guidelines and adhere to Zero Tolerance (ZT) policies.

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