Customer Success Manager job opportunity at Wing Assistant.



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Wing Assistant Customer Success Manager
Experience: 1-year
Pattern: full-time
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Salary:
Status:

manager

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degreeBachelor's (B.Sc.)
loacation Manila, Philippines
loacation Manila....Philippines

Become the primary contact post-#sales, by conducting a thorough customer onboarding & #customer education process and take full ownership of the account’s health post-implementation __ Prepares the account to be billable by ensuring that the customer successfully starts with our service, through an introduction to their assistant, by ensuring the customer has to access to the Wing platform, and by prompting the customer to delegate their first task __ Builds a goal plan for the customer, focused on the short & long-term goals towards growth, and identifies ways Wing can support those goals __ Proactively manage the relationship between our virtual #assistants and your assigned clients both during & post-onboarding including: periodic email check- ins with customers, ad-hoc phone/conference calls/texts, and through actively checking-in with the virtual assistants, #supervisors, and managers assigned to the account as well as to monitor customer usage using our proprietary web tool

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