Software Engineer, Knowledge Assist (Bucharest/ Cluj) job opportunity at CRESTA.

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CRESTA Software Engineer, Knowledge Assist (Bucharest/ Cluj)
Experience: 3-years
Pattern: full-time
Country:
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Salary:
Status:

Engineering

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degreeBachelor's (B.Sc.)
loacation Bucharest, Romania
loacation Bucharest....Romania

The #Knowledge #Assist (KA) team at #Cresta builds #AI solutions that help contact center agents access the right knowledge at the right time. Our projects include real-time generative assistance (GenKA), knowledge search (KS), retrieval-augmented generation (RAG) capabilities, and knowledge connectors to integrate with customer systems. __ We are looking for a #software #engineer who enjoys working across the stack and thrives in a dynamic, fast-paced environment. While this role leans toward backend development, a full stack skill set is highly valued. __ Responsibilities: Build scalable, reliable backend services that power real-time AI assistance and search. __ Design APIs and data flows to support integrations with knowledge bases and customer systems. __ Work across the stack when needed, including backend, frontend, and infrastructure layers. __ Collaborate closely with product managers, machine learning engineers, and fellow software engineers. __ Take ownership of projects end-to-end, from design through implementation and operation in production. __ Contribute to technical discussions, architecture reviews, and continuous improvement efforts.

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