Retail Supervisor - Experience Coach job opportunity at Nike Inc.

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Nike Inc Retail Supervisor - Experience Coach
Experience: 4-years
Pattern: full-time
Country:
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Salary:
Status:

Retail Sales

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degreeBachelor's (B.Sc.)
loacation Johor, Malaysia
loacation Johor....Malaysia

Your mission will be to create an environment that will provide a premium #consumer and employee experience and implementing/executing programmes to drive #business results. This position will be based in #Nike, Johor Premium Outlet, Malaysia. __ You will manage all daily activities in a specific area of the #store, including selling and #service. __ You will lead, coach, drive and inspire associates within a designated area. __ You will be executing and maintaining visual merchandising and selling floor standards. __ You will communicate promotional #event #information to maximise the results of each event. __ You will identify issues and opportunities based on selling and customer feedback. __ You will also assist the Store #Manager (Nike Head Coach) in delivering a premium consumer and employee experience __ Lead and motivate the sales #team to deliver outstanding #customer experiences. __ Coach staff on service techniques, product knowledge, and #brand presentation. __ Act as the point person for escalated customer concerns, resolving issues quickly and professionally. __ Monitor service #quality on the sales floor and take proactive steps to improve weak areas. __ Support operational tasks such as scheduling, floor coordination, and performance tracking. __ Collaborate with #management to implement service initiatives and brand standards. __ Ensure the store environment is clean, welcoming, and aligned with visual guidelines. __ #Assist with training new team members and supporting continuous development. __ Drive team engagement, fostering a positive and high-energy work culture.

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