Senior Customer Success Manager job opportunity at Domino Data Lab.

Home Jobs In United States Of America Tag: Manager Senior Customer Success Manager position at Domino Data Lab


bot
Domino Data Lab Senior Customer Success Manager
Experience: 4-years
Pattern: remote
Country:
apply Apply Now
Salary:
Status:

Manager

Copy Link Report
degreeDiploma
United States Of America

Represent #Domino during a pivotal period in the #customer’s lifecycle; understand and speak to Domino's value proposition in an increasingly competitive and crowded #market __ Drive conversations and kick start migration conversations to drive Domino Cloud adoption among VPC and Onprem existing customers __ Work closely with the Scaled CS team to automate CS initiatives and bring a digital experience to listed accounts (roadmap updates, education updates, events, surveys) __ Demonstrate your Domino product expertise and ML Ops / AI knowledge to have meaningful, consultative conversations with customers throughout their renewal process __ Leverage #data and insights alongside your understanding of the customer’s goals to prescribe commercial terms that align with the needs of the business __ Identify and secure upsell opportunities where applicable, whether at renewal or mid-cycle __ Partner with the Sales Team to ensure on-time delivery of customer renewals without compromising the customer experience along the way __ Maintain and report an accurate forecast for all renewals in your portfolio __ Communicate to the business risks identified and develop resolution strategies, escalating wherever appropriate

Other Ai Matches

Account Executive, FSI Applicants are expected to have a solid experience in handling Accounting related tasks
Senior Customer Success Manager Applicants are expected to have a solid experience in handling Manager related tasks
Senior Software Engineer, Platform Services Applicants are expected to have a solid experience in handling Engineering related tasks
Sales Engineer, Public Sector Applicants are expected to have a solid experience in handling Sales Engineer related tasks
Staff Software Engineer, Data Platform Applicants are expected to have a solid experience in handling Engineering related tasks
Account Executive, Public Sector (Defense) Applicants are expected to have a solid experience in handling Accounting related tasks
Partner Marketing Manager Applicants are expected to have a solid experience in handling Marketing Manager related tasks