Tax Support Agent job opportunity at Thomson Reuters.

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Thomson Reuters Tax Support Agent
Experience: 1-year
Pattern: remote
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Tax Agent

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degreeBachelor's (B.Sc.)
loacation Montreal, Quebec, Canada
loacation Montreal, Queb..........Canada

Provide customer support for tax-related matters via telephone and email for our range of tax #software for professionals and consumers. __ Demonstrate active listening skills in order to prevent potentially tense exchanges with #customers. __ Apply company guidelines and procedures to resolve problems commonly encountered by customers. __ Record orders from customers wishing to purchase our #products. __ Participate in the quality control of our software. __ Write standard answers for frequently asked questions (#FAQs). __ Identify recurring problems encountered by customers and notify your supervisor

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