Business Systems Engineer job opportunity at Synthesia.

Home Jobs In United Kingdom Tag: Analyst Business Systems Engineer position at Synthesia


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Synthesia Business Systems Engineer
Experience: 2-years
Pattern: full-time
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Status:

Analyst

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degreeBachelor's (B.Com.)
loacation London,new york, United Kingdom
loacation London,new yor..........United Kingdom

As a Business Systems Engineer at Synthesia, you will play a crucial role in supporting and optimising our revenue operations and systems. Reporting to the Head of Revenue Operations, you will help ensure our Salesforce environment and wider business systems are controlled, scalable, and efficient as we grow. This role is perfect for someone who is passionate about process optimisation, automation, and data integrity — and who wants to make a tangible impact in a fast-growing SaaS business. __ Key Responsibilities Salesforce Administration & Systems Support Assist in the day-to-day administration of Salesforce, including user management, security, profiles, and permissions. Maintain data integrity through regular audits, deduplication, and cleansing. Configure objects, #fields, #workflows, #validation rules, and reports in Salesforce. Support integration management between Salesforce and other tools in our revenue tech stack (e.g., Hubspot, SalesLoft, Gong). Troubleshoot and resolve system-related issues to minimise business disruption. Process Optimisation & Automation Support the Business Systems Lead in consolidating and optimising workflows and automations. Identify operational inefficiencies and recommend process improvements. Assist in developing and implementing automation using declarative Salesforce tools (e.g., Flows, Workato). Document business processes and system configurations for future reference. Change Management & Training Assist with change requests and system enhancements, ensuring thorough testing before deployment. Contribute to training material creation and deliver user training sessions to drive adoption. Collaborate with commercial and product teams to gather requirements and translate them into system improvements.

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