Crypto-Native UX Researcher (Remote - Jakarta, Indonesia) job opportunity at TokenMetrics.

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TokenMetrics Crypto-Native UX Researcher (Remote - Jakarta, Indonesia)
Experience: 3-years
Pattern: remote
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Researcher

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loacation Jakarta, Indonesia
loacation Jakarta....Indonesia

We’re seeking a #UX #Researcher who’s passionate about crafting seamless user experiences and deeply embedded in the #crypto #ecosystem to help us build products that transform how people navigate the crypto markets. __ Key Responsibilities: Design and conduct qualitative and quantitative research (e.g., user interviews, usability testing, surveys) to understand the needs of Token Metrics’ users—ranging from retail investors to seasoned crypto traders. __ Analyze user interactions with our platform and on-chain activities (e.g., wallet usage, trading patterns, token holdings) to identify friction points and opportunities for improvement. __ Leverage blockchain data and tools (e.g., Dune Analytics, Etherscan) to complement user research with real-world crypto behavior insights. __ Partner with designers to turn research findings into actionable UX recommendations, ensuring our analytics dashboards, prediction models, and tools are intuitive and impactful. __ Engage directly with customers through interviews and feedback sessions to uncover their pain points, motivations, and goals in the crypto investing space. __ Develop user personas, journey maps, and wireframes to align the team on user needs and guide product development. __ Stay plugged into Web3 UX trends and crypto market dynamics, advocating for best practices that enhance trust, clarity, and engagement in our platform. __ Present research insights and design proposals to stakeholders, connecting user needs to Token Metrics’ mission of delivering top-tier crypto insights. __ Collaborate with product teams to iterating on features—like portfolio trackers, market signals, or AI-driven predictions—based on user feedback and testing.

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