Senior Product Operations Manager – Customer Feedback & Prioritization job opportunity at Candescent.



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Candescent Senior Product Operations Manager – Customer Feedback & Prioritization
Experience: 8-years
Pattern: full-time
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Salary:
Status:

Operations Manager

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degreeTechnical Certificate
loacation Georgia - Atlanta Office, United States Of America
loacation Georgia - Atla..........United States Of America

#Design and operationalize the centralized intake and prioritization system for customer and field requests across #Salesforce, Slack, and Jira. Build and maintain Jira workflows and integrations that support intake tracking, prioritization scoring, and feedback routing to the right product owners. Partner with GTM and CS teams to ensure Slack-based intake workflows effectively capture context and auto-route into Jira or Salesforce. Establish weighting criteria and governance models that balance #customer value, strategic alignment, and delivery capacity. Facilitate feedback review and triage cadences, ensuring cross-functional visibility into decisions, tradeoffs, and resulting roadmap updates.
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