Process Expert - Opportunity to Cash job opportunity at Siemens AG.

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Siemens AG Process Expert - Opportunity to Cash
Experience: 2-years
Pattern: full-time
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Process Expert

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degreeGraduate Certificate
loacation Bangalore - Karnataka, India
loacation Bangalore - Ka..........India

You’ll make a difference by: Process Dispatch Requests: Receive requests from #technical #support and coordinate assigned dispatch requests. Check Service Contract Level / Prepare Quote and obtain Purchase Order from customer. Identify Suitable Field Staff by optimizing: qualification, availability, location, overtime. Resolve resource conflicts by re-planning of activities within defined scope. #Manage escalations in case of unavailability of field staff according to defined process. Communicate with end customer. Spare Part and Tool Handling: Coordinate Order and Delivery of spare parts as required by Service staff. Coordinate spare part delivery and synchronization with CSE - optimize planning. Control parts return process.

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