Insurance Billing/Collection Assistant III (Hybrid) - Physician Billing Services job opportunity at WashU.

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WashU Insurance Billing/Collection Assistant III (Hybrid) - Physician Billing Services
Experience: 3-years
Pattern: full-time
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Collection assistant

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degreeDiploma
loacation Hybrid locations St. Louis, MO, United States Of America
loacation Hybrid locatio..........United States Of America

Job Description Primary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various #financial classifications to ensure timely and accurate payment of #physician charges. Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Makes collection calls to insurance companies and/or patients to ensure timely payment of claims. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports. Supports #customer service unit in answering billing and collection questions. Assists with training new staff. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department. Interacts with management and staff members to discuss issues. May act as Team Lead. Assists with special projects. Performs other duties as assigned by the supervisor and/or manager.

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