Senior Financial Resilience Manager job opportunity at HSBC.

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HSBC Senior Financial Resilience Manager
Experience: 1-year
Pattern: hybrid
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Resilence Manager

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degreeProfessional Certificate
loacation Parramatta, New South Wales, Australia
loacation Parramatta, Ne..........Australia

To support the #Legal and administrative functions for Secured and Unsecured accounts by ensuring timely delivery of business support functions. __ Recommending further action required to safeguard the best Interest of the #Bank on complex facilities. __ Contribute towards expediting further action where appropriate to mitigate losses with close follow up with Key stakeholders (E.g. Branch / #RMs and Service delivery). __ Correspond with customers through Litigation stage to support viable resolution. __ Ensuring Local Collections Manuals, PIMs and policy #documents are reviewed on a timely basis to ensure they are up to date in line with market conditions and regulatory needs. __ Performing mortgage specific tasks (for example) upgrading/downgrading, submission of LMI claim shortfalls aligned to the Local Impairment policy, discharging customer loans etc. __ Performing credit card specific tasks (for example) as management of deceased estates, lodgment & management of bankruptcy claims. __ Decisioning and management of customers in severe financial difficulty to review best treatment options, escalating exceptional cases and supporting our customers through these distress scenarios.

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