Receptionist - Soho Works - 875 Washington job opportunity at Soho House & Co.

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Soho House & Co Receptionist - Soho Works - 875 Washington
Experience: 3-years
Pattern: full-time
Country:
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Salary:
Status:

Front Service

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degreeProfessional Certificate
loacation New York, 875 Washington, United States Of America
loacation New York, 875 ..........United States Of America

You will also be responsible for maintaining the #reception desk, coffee station and handle basic #computer / AV duties as well as performing Guest List responsibilities. __ A successful Receptionist is responsible for being knowledgeable on all aspects of the property, neighborhood and fostering the “home away from home” feeling. __ We hope that you’re a people person with excellent #professional phone #etiquette and a flair for making members and guests feel welcome! __ Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner with complete overview of site offerings and where to find additional #resources if needed __ Answer high-volume phone lines and conduct office services including courier bookings, binding, bulk, printing, laminating, postage (receiving/sending) etc.; familiarity with all costs/procedures __ Understand best practices when asked question regarding catering menus, hours of #operation and amenity availability/pricing __ #Maintain a clean, sanitary and safe work environment, reception desk area, coffee/barista station and coat check / AV and IT closet __ Perform Guest List duties and support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set __ Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set __ Build relationships with members and guests and communicate and red flags and positive feedback to #management to assess __ Influence a fun and positive atmosphere by being approachable and professional as well as oversight of receptionist assign per shift. __ Delegate appropriate tasks to receptionists and ensure the #task is completed __ Event bookings for users when requested; meeting room bookings for users when requested __ Fully trained in all operational #software __ Assist with food set-up for breakfast, lunch, events etc. as needed __ Perform other duties as assigned by Management

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