Receptionist job opportunity at Soho House & Co.

Home Jobs In United States Of America Tag: Front Service Receptionist position at Soho House & Co


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Soho House & Co Receptionist
Experience: 4-years
Pattern: full-time
Country:
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Salary:
Status:

Front Service

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degreeGraduate Certificate
loacation Miami, United States Of America
loacation Miami....United States Of America

You will wear many hats and oversee the diverse portfolio of your local properties; #reception desk and handle basic #computer duties, host in the Restaurant and Rooftop, as well as performing Guest List responsibilities. __ A successful and experienced Club Reception, may also be responsible for training other members of the reception #team and may be responsible for Maitre’d duties. We hope that you’re a people person with excellent #professional phone etiquette and a flair for making members and guests feel welcome! __ Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner __ Answer high-volume phone lines and calls for restaurant, roof and cinema #reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries Well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing __ #Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet __ Perform Guest List duties on the floor level, club and/or Rooftop (if applicable) __ Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set __ #Assist guests by checking/ retrieving their coats and/or items they left with the bell person __ Build relationships with members and guests and communicate and red flags and positive feedback to #management to assess __ Influence a fun and positive atmosphere by being approachable and #professional __ Greet and welcome visitors, clients, and staff in a friendly and professional manner. __ Answer, screen, and forward incoming phone calls and emails. __ Manage appointment schedules, bookings, and meeting room reservations. __ Maintain the reception area, ensuring it is tidy and presentable at all times. __ Provide #information about the company, #services, or facilities to visitors. __ Handle incoming and outgoing mail, packages, and deliveries. __ Assist with #administrative tasks such as data entry, filing, and documentation. __ Coordinate with other departments to ensure smooth #office operations. __ Follow company policies, #security procedures, and confidentiality requirements.

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