Senior Cashier position at Afghanistan International Bank.| Afghanistan

Afghanistan International Bank Senior Cashier

Experience: 2-years

Pattern: full-time

Country:

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Bachelor's (B.Com.)

Kabul....Afghanistan

Ensure cash staff is well trained and professional branch #environment is maintained. __ Customers and visitors should be acknowledged with a smile; good manners should be observed when communicating with #customers at the drive-up window. Staff members should focus on customers and not on internal conversations, or other distractions in the presence of a customer, including drive-up customers. __ Ensure staff members have a good working knowledge of bank #products and #services, listen attentively to customers, provide accurate information, and regularly identify opportunities to help customers with additional products and services, including referrals to other areas of the bank. __ Provide strong support for any #sales and #service initiatives undertaken by the bank and regularly discuss customer service goals and concerns with cash staff. __ Maintain up-to-date #checklists of all branch functions, assign specific duties and responsibilities to staff members, and ensure tasks are accurately and efficiently completed, following procedures established by the head office. Rotate duties to ensure all staff members are able to perform all tasks in the cash area. Schedule staff in the most efficient manner, ensuring adequate coverage based on customer traffic while not over staffing. __ Ensure that staff members are familiar with all manuals and reference materials, forms and procedures are up-to-date, and stations are neat and appropriately stocked before opening for business. __ Maintain a strong knowledge of bank products, services, procedures, and regulatory requirements in order to assist staff members with questions and difficult or complex tasks. Review deposit holds and other infrequent or complex tasks to ensure accuracy prior to providing information to customers or forwarding to other areas of the branch. __ Assess branch needs for coin and #currency and ensure appropriate levels are ordered or shipped. __ Monitor performance, provide or arrange additional #training for staff members when needed. __ Mentor new hires and staff members with performance challenges. Observe transactions as they are performed or review after the fact to confirm employee understanding. Answer questions and provide feedback to employees based on observations. Follow up regularly with the branch #manager to keep them abreast of performance concerns. __ Conduct regular staff meetings to share information, answer questions, provide feedback, or discuss methods to achieve sales, service, operations, and other goals. __ Identify exceptions, questionable practices or procedures and communicate concerns to the branch manager and senior branch operations specialist. __ Prepare and review cash #reconciliation of the branch on daily basis. __ Maintain full control over #cashiers that cash transactions in the sense of deposits or withdrawals are affected the right account. __ Ensure compliance of all #aml and #kyc norms and record such as st, lctr transactions. __ Handle the branch main #vault as custodian and authorize the transaction of cashiers exceeding their limit. __ Ensure that all established #security and internal controls are observed by all staff members (including drawer limits and procedures concerning cash counts, bait money, dual control, safe time locks and combinations, etc.). __ Ensure that cash drawer and vault levels are maintained at the lowest level at which the branch can effectively operate. __ Work with the branch assistant manager to resolve branch #audit deficiencies, perform internal surprise cash counts as per the procedure of the bank. __ Perform other duties related to cash management by am or bm. __ Ensure that cash slips are available and are complete in quantity and quality according to the procedures. __ Being agree to be rotated to any other branch as permanent and or as backup of other staff of the same position.

Senior Cashier job opportunity at Afghanistan International Bank.

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