Host Le Vallauris job opportunity at Soho House & Co.

Home Jobs In United States Of America Tag: Front Service Host Le Vallauris position at Soho House & Co


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Soho House & Co Host Le Vallauris
Experience: 1-year
Pattern: full-time
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Status:

Front Service

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degreeProfessional Certificate
loacation Palm Springs, United States Of America
loacation Palm Springs....United States Of America

As a #Host, you are responsible for greeting guests, answering all incoming calls, and creating #reservations for the Club or Restaurant, using OpenTable. __ The Host, has acute people skills and promotes positive experience from the moment anyone arrives up and through their departure. __ Responsibilities also entail excellent service to all guests, members and staff via friendliness, #professional, and organizational efficiency. __ As a successful Host, you may be responsible for training other reception #team members on the processes and #service standards set at Le Vallauris. __ As an experienced Host you are required to be able to master our phone #system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and that tables are ready for the reservation’s arrival. __ Ensure every member and guest is welcomed by name (if local/immediately applicable) and new guests are welcomed in a warm, #hospitable manner __ Answer the phone lines in a kind and professional way and confidently answer standard Q&A regarding menus, hours of #operation, general inquiries, deliveries, messages for guests, members, and from employees; among other inquiries in full and with complete detail. __ Create #reservations in Open Table for guests over the phone or in person __ Punctuate all calls and interactions with friendliness, accuracy, and discretion __ Work with the reception #team to ensure excellent service for members and open dialogue is had to manage expectations properly __ Show welcome #hospitality to guests and members, sharing any guest concerns or positive feedback to #management to assess if follow up is needed __ Influence a fun and positive atmosphere by being approachable and professional __ Performs other duties as assigned by #supervisor/#manager

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