Patient Billing/Services Representative III-C - Heart and Vascular Center job opportunity at WashU.

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WashU Patient Billing/Services Representative III-C - Heart and Vascular Center
Experience: 4-years
Pattern: full-time
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Service representative

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degreeDiploma
loacation On Campus/Onsite locations Washington University Medical Campus, United States Of America
loacation On Campus/Onsi..........United States Of America

Job Description Primary Duties & Responsibilities: Monitors the performance of the staff areas to ensure quality care and compliance with practice standards. #Monitors and observes to ensure appointments are scheduled appropriately in accordance with departmental procedures to include scheduling transactions, registration review, pre-arrival processes and HIPAA acknowledgement notification and documentation using department-approved monitoring tools. Works with #physician and/or appropriate personnel to appropriately triage patient phone calls, tasks and e-mails as needed. Assists in #management of providers' schedules, scheduling templates and master schedules according to physician protocols and management direction. Assists in coordination of training, interoffice activities, schedules, programs, distribution of policy/procedure changes and related administrative needs; serves as primary trainer for new procedures and to new staff members in conjunction with manager. Assists in coordination of staff vacations, schedules and coverage. Assists with staff timesheets and distribution of accruals. Plans, schedules and/or carries out orientation program and staff training/development for established and new personnel under guidance of management. Coordinates ordering and monitoring of supplies, equipment, mail and related operational services as needed. Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards. Complies with OSHA, state and federal regulatory sources/standards. Acts as backup for staff during peak times, vacations, illnesses. Prepares custom reports as directed by management. Participates in quality improvement activities to ensure appropriate clinical outcomes. Incorporates the Fish Philosophy and Principles into daily job activities. May provide Medical Assistant services to the department (MA certification required) as needed. Performs other duties as assigned.

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