Billing Scheduling Associate II (Hybrid) - Patient Access Center/Medical Records job opportunity at WashU.

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WashU Billing Scheduling Associate II (Hybrid) - Patient Access Center/Medical Records
Experience: 3-years
Pattern: hybrid
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Scheduling associate

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degreeDiploma
loacation Hybrid locations Washington University Medical Campus, United States Of America
loacation Hybrid locatio..........United States Of America

Job Description Primary Duties & Responsibilities: Obtains insurance information from patients and counsels alternative ways for financial assistance. Communicates with #physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests. Provides patient scheduling services to include collecting demographics and insurance registration. Reviews schedule for new patients and makes updates when necessary. Calls patients with appointment time reminders; obtains insurance information and referral forms. Processes internal physician referrals for clinical care. Explains billing process to patients, answers incoming inquiries from patients and third-party #payers. Works with others to solve moderately complex problems. Explains billing process to other staff; assists with basic account maintenance activities. #Assists patients with insurance questions regarding the billing process. Assists staff with sending out reminder cards and other scheduling duties. Works Relatient patient reminder system results and contacts patients or makes scheduling changes. May make daily edits and temporary changes to provider scheduling templates based on physician input. Performs other duties as assigned.

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