Dispatcher Supervisor - Law Enforcement Operations job opportunity at WashU.

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WashU Dispatcher Supervisor - Law Enforcement Operations
Experience: 2-years
Pattern: full-time
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Dispatcher supervisor

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degreeDiploma
loacation On Campus/Onsite locations Washington University Danforth Campus, United States Of America
loacation On Campus/Onsi..........United States Of America

Job Description Primary Duties & Responsibilities: #Supervise and schedule Communications personnel. Oversee team of Dispatchers and address personnel issues. Serve as the time reviewer and approver for assigned staff in HR System. #Conduct quality control reviews of radio/telephone traffic and Computer Aided Dispatch (CAD) entries of Dispatcher II positions. Conduct regular performance #evaluations of staff. Dispatch all calls for police services. Transmit necessary information to police units and makes entries into the Department’s Computer Aided Dispatch (CAD) system. Monitor the University’s card-access, CCTV, burglar and fire alarm systems, dispatching the appropriate agency in response to the alarms. Dispatch the Emergency Support Team on medical calls. Create and maintain Dispatch policies and procedures; communicate updates to Dispatch staff and all Department staff, if appropriate; enforce adherence to policies and procedures by staff; maintain compliance with applicable CALEA standards. Department Liaison to Simplex Fire Alarm System and C-Cure 800 Card Access System. Assist Facilities Department with identifying trends and troubleshooting the system. Make recommendations on the need for Police Department access to additional data in the system. Serve as committee member of the Card Access Committee. Plan, conduct, coordinate and maintain records for all training within the Communications Center. Coordinate quarterly Dispatch Staff meetings to distribute updates and promote teamwork initiatives. Act as back-up trainer and equipment coordinator. Perform other duties as assigned.

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