Customer Reliability Engineer III job opportunity at GitHub.

Home Jobs In Canada Tag: Engineering Customer Reliability Engineer III position at GitHub


bot
GitHub Customer Reliability Engineer III
Experience: 3-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Engineering

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Ontario, Canada
loacation Ontario....Canada

Work with assigned #customers via support tickets and/or real-time interaction (phone/screen sharing) to solve #technical issues related to their usage of #GitHub products often involving #Linux servers, source code, and web application issues. __ Act as a single point of contact for technical issues with ability to troubleshoot and resolve complex issues independently. __ Collaborate with the Support and #Engineering teams to resolve #product issues requiring code changes. __ Lead incident response for outages affecting assigned customers, followed by delivery of postmortem reports. __ Act as a single point of contact for specific enterprise customers to provide performance, and best practice advice and assessment related to GitHub and customer's infrastructure. __ Understand and maintain documentation around the customer infrastructure, workflows, and configuration of GitHub.

Other Ai Matches

Business Operations Manager Intern Applicants are expected to have a solid experience in handling Manager related tasks
Strategic Account Manager Applicants are expected to have a solid experience in handling Sales related tasks
Senior Field Copilot Specialist Applicants are expected to have a solid experience in handling Copilot Specialist related tasks
Renewals Specialist III Applicants are expected to have a solid experience in handling Lawyer related tasks
Staff Customer Success Manager Applicants are expected to have a solid experience in handling Manger related tasks
Digital Sales Account Executive Applicants are expected to have a solid experience in handling Sales related tasks
Senior Service Delivery Engineer Applicants are expected to have a solid experience in handling Engineer related tasks
Senior Software Engineer, Code Scanning Applicants are expected to have a solid experience in handling Engineering related tasks
Senior Workforce Planner, Revenue Strategy Applicants are expected to have a solid experience in handling Planner related tasks
Social Media Intern Applicants are expected to have a solid experience in handling Intern related tasks
Senior Software Engineer Applicants are expected to have a solid experience in handling Engineer related tasks
Senior Enterprise Account Executive II Applicants are expected to have a solid experience in handling Executive related tasks
Senior Marketing Manager, Digital Events Applicants are expected to have a solid experience in handling Manger related tasks
Marketing Operations Intern Applicants are expected to have a solid experience in handling Operations Intern related tasks
Digital Sales Account Executive Applicants are expected to have a solid experience in handling Sales related tasks
Customer Success Architect III Applicants are expected to have a solid experience in handling Architect related tasks
Customer Reliability Engineer III Ontario, Canada Applicants are expected to have a solid experience in handling Engineer related tasks
Program Manager - Incident Coordinator AU Applicants are expected to have a solid experience in handling Management related tasks
Senior Service Delivery Engineer UK Applicants are expected to have a solid experience in handling Engineering related tasks
Sr. Dir, Revenue Data Analytics & Insights Applicants are expected to have a solid experience in handling Revenue related tasks
Senior Enterprise Account Executive II Applicants are expected to have a solid experience in handling Sales related tasks
Solutions Engineer III, Corporate Applicants are expected to have a solid experience in handling Engineering related tasks
Senior Mid Market Account Executive I Applicants are expected to have a solid experience in handling Sales related tasks