Front Office Agent – Soho Roc House, Mykonos job opportunity at Soho House & Co.

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Soho House & Co Front Office Agent – Soho Roc House, Mykonos
Experience: 2-years
Pattern: full-time
Country:
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Salary:
Status:

Front Service

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degreeProfessional Certificate
loacation Mykonos, Greece
loacation Mykonos....Greece

You’ll have experience within a similar role, be comfortable with booking #systems and email, as well as being a fantastic communicator both over the phone and face to face. __ As part of our Soho House #team your role is to make sure that our members have an amazing experience every time. __ Possessing natural #hospitality charm, we will give you a platform to connect, grow, have fun and make an impact. __ Greet and welcome members and guests when they arrive. __ Manage bookings and #reservations using booking #systems. __ Communicate with guests over email and phone — answer inquiries, solve problems, make recommendations.  __ Coordinate with other departments (e.g., housekeeping, F&B) to ensure guest needs are met. (Common front office duty; implied by Soho House front desk roles.)  __ Process check-in and check-out procedures, including payment and billing.  __ Handle administrative tasks: guest folios, receipts, possibly cash or billing reconciliation.  __ Stay informed about Soho Roc House amenities, services, room types, F&B options, and local area to #assist guests. __ Participate in daily shift briefings with other front #office staff.

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