Floor Manager – Soho Roc House, Mykonos job opportunity at Soho House & Co.



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Soho House & Co Floor Manager – Soho Roc House, Mykonos
Experience: 3-years
Pattern: full-time
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Salary:
Status:

Service Support

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degreeProfessional Certificate
loacation Mykonos, Greece
loacation Mykonos....Greece

You’ll be consistent, reliable and excited to be part of leading a first-class #team and growing the #business. __ You will have a real passion for what you do, with the ability to build relationships with members and guests alike. __ Having previous experience in a similar #management role, you will understand how to deliver #quality #service, working at pace, with a positive and engaging personality. __ As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact __ Be visible on the floor: check in with tables, ensure guests are enjoying their meals and service. (This is generally part of Soho House floor manager roles.)  • Handle guest feedback, complaints, and special requests professionally, always aiming to “wow” the guest.  • Understand the food & beverage menu to make recommendations and answer guest questions.  3. Operational Excellence • Monitor and maintain standards: quality of food, beverages, hygiene, safety.  __ Oversee opening and closing procedures for #service areas.  __ Prepare and manage staff rotas (schedules), ensuring efficient staffing while controlling labor costs. __ Work with other departments (e.g., kitchen, housekeeping) to coordinate service and deliver a consistent experience.  __ Lead by example: maintain a professional presence, encourage high standards of grooming and service.  __ Train the floor team through regular briefings, tastings, or product knowledge sessions (e.g., on food, drink).  __ Use Soho House’s internal learning platforms (like “Soho Learn”) to help grow your team’s skills.  __ Ensure all health and safety regulations are followed.  __ Maintain cleanliness and organization in service areas, making sure standards are met. 

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