Engagement Manager job opportunity at Workato.

Home Jobs In United States Of America Tag: Manager Engagement Manager position at Workato


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Workato Engagement Manager
Experience: 4-years
Pattern: full-time
Country:
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Salary:
Status:

Manager

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degreeBachelor's (B.Sc.)
loacation Palo Alto California, United States Of America
loacation Palo Alto Cali..........United States Of America

#Identify #services opportunities and generate services pipeline. __ Drive services sales #cycles alongside enterprise software sales, working cross-functionally with our sales and customer success #teams __ At times, #coach and guide internal teams on the services sales #cycle and associated expectations __ Maintain impeccable forecasting hygiene for #professional services opportunities __ #Utilize industry expertise and business acumen to understand a customer's motivation, #business drivers, strategic goals, objectives, and desired business #outcomes __ Develop and #manage a territory plan and a personalized account plan for each customer, which aligns with their business goals. __ Create a compelling vision and clearly communicate via services proposals our transformative solutions aimed at generating quantifiable success and business value from a customer's investment in the Workato’s Platform __ Write statements of work (SOWs) and navigate #legal reviews of such contracts __ Conduct thorough knowledge transfer from pre-sales cycle #knowledge to post-sales services team __ Maintain client relationships throughout professional services engagements and engage customers, especially senior stakeholders, using a consultative approach that positions Workato and yourself as a long-term trusted advisor relationship __ Develop a deep understanding of Workato’s proprietary framework (GEARS), and contribute to such frameworks by providing closed-loop feedback from #implementations __ Ensure customer satisfaction goals are exceeded or met on every services engagement __ Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements __ Become the trusted advisor to customers and partners for advancing their automation and integration roadmaps __ Contribute to the #growth of our professional services department by creating or enhancing content such as presentations, templates, success stories, etc. for use by both customers and to enable our extended team __ Contribute to enhance our delivery methodology, services practice and industry POV's
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