Supervisor, AP Trade Compliance job opportunity at DHL.



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DHL Supervisor, AP Trade Compliance
Experience: 6 Years
Pattern: full-time
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degreeBachelor's (B.Sc.)
loacation Petaling Jaya, Malaysia
loacation Petaling Jaya....Malaysia

Overall Role Purpose Supervisor will assist Head of Screening Centre / Managers with various export related regulatory compliance programs. This individual would be directly involved supervising the Denied Party Screening & Sanctions Screening Team with relevant internal/external stakeholder; day-to-day compliance issues; policies and procedures; reporting monthly compliance metrics; and work with operations to ensure procedures are in compliance with applicable laws and regulations. Key Responsibilities Process • Manage a team of screeners and analysts. • Provide support on research and review of Denied/Restricted Parties shipments • Review and update as necessary internal policies and procedures pertaining to regulations and export clearance, including coordinating the development or revision of procedures to ensure compliance • Ensure that processes, procedures and operations are in compliance with government, customs, safety and all other applicable regulations • Develop and deliver training relative to export activities as business needs dictate • Research and review imports and exports against DHL policy and government regulations • Provide guidance to company employees on all export compliance issues, including interpretation and application of the applicable rules/regulations • Responsible for keeping abreast of new or pending laws and regulations that could potentially affect the business, and then communicate compliance changes to impacted areas of the organization • Provide regulatory compliance reports, and establish compliance metrics for improvement of compliance and reduction in agency penalties/violations • Respond to internal/external compliance inquiries • Assists with annual regulatory compliance audits of gateways, hubs and service centres • Conduct regular export compliance process reviews and internal audits across all operating units to assure export compliance effectiveness and identify areas of weakness for improvement • Ensure, with superiors , that all employees are properly trained on all aspects of governmental and regulatory agency regulations and DHL policies and procedures • Responsible for coaching, developing and training up to 10 -12 analysts. • Duties as otherwise assigned Stakeholders • Providing a feedback for Customer’s requests and escalations • Supports customers with service/operational issues related to Denied Parties/Embargoes compliance. • Discusses, advises and negotiates with customers in order to ensure highest level of compliance whilst maintaining highest level of service. • Work with local country organizations to ensure a secure network via compliant processes. • Escalate all confirmed valid match records/shipments requiring potential legal consultation to the Managers. Management Responsibilities • Supporting the manager, manage a subset Export compliance; responsible for all aspects of day-to-day personnel management of Export compliance team including resourcing, shift planning, coaching, training, and developing subordinate staff etc. • Direct Supervision of 10 - 12 analysts • Responsible for coaching, training and developing analysts Skills • Excellent analytical and problem solving skill • Excellent communication skill in English (both oral and written) • Fluent English and another regional language, depending on the region requirement (Korean, Japanese, Mandarin etc) • Highly motivated and able to work under minimal supervision • Ability to work in fast pace and high pressured environment • Proven ability to plan, organize and drive changes • Able to take directions and responsibilities • Excellent interpersonal skills • High attention to details • Proficiency with Microsoft Office (Word, Excel, Outlook), database and web-based applications • Possess high knowledge in trade compliance and export control regulations or have legal background (preferable) • Strong team player Expected Years of Experience • Min 5-6 years of relevant working experience in regulatory compliance, export control, customs and transportation related fields • Min 3 year experience in supervisory or other leadership role Educational Qualifications • Degree Holder from a reputable academic institution or equivalent by experience (preferable in international law, international business administration a plus)

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