Telefonischer Kundenbetreuer / Call-Center Agent (d/m/w) für den Senior Privatfirmenkunden in Berlin job opportunity at Deutsche Bank.

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Deutsche Bank Telefonischer Kundenbetreuer / Call-Center Agent (d/m/w) für den Senior Privatfirmenkunden in Berlin
Experience: General
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degreeBachelor's (B.Sc.)
loacation Berlin Otto-Suhr-Allee 16, Germany
loacation Berlin Otto-Su..........Germany

Job Description: Telefonischer Kundenbetreuer / Call-Center Agent (d/m/w) für den Senior Privatfirmenkunden in Berlin Spaß bei der Arbeit. Und ein gutes Gehalt? Geht beides! Berlin ist jung, frech und bunt – nicht umsonst spricht man von der Berliner Schnauze. Und genau hier kannst Du im Kund*innendialog bei DB Direkt ganz flexibel Karriere machen. In Zeiten von E-Mail, WhatsApp und Instant Messaging könnte man glauben, das telefonische Gespräch sei unwichtig geworden. Doch unsere Kund*innen greifen nach wie vor gerne zum Telefon, um bei uns kompetenten und persönlichen Service rund um bankfachliche Themen zu erhalten. Dafür suchen wir Dich! Aufgabenbeschreibung Du betreust Firmenkund*innen und führst ihre wichtigsten Services durch. Du begleitest Kund*innen sicher durch die digitale Welt und unser Multikanal-Angebot. Du erkennst Bedarfe, sprichst aktiv an und Du vermarktest aktiv unsere Finanz- und Digitalangebote. Du bearbeitest Geschäftsvorfälle rund um Konten, Karten und Onlinebanking. Fachliche und persönliche Anforderungen Du hast erste Erfahrungen im Kund*innen Service oder bist Quereinsteiger*in mit Kommunikationstalent. Du verfügst über sehr gute Deutschkenntnisse (mind. C1). Du bist routiniert im Umgang mit PC und Softwareanwendungen. Du hast ein Interesse an Banken - und Finanzthemen. Du verfügst über eine gute Auffassungsgabe. Du bist auch in stressigen Situationen ruhig und hast generell Spaß am Umgang mit Menschen. Das bieten wir Dir: Attraktive Vergütung Flexible Arbeitszeiten Betriebliches Gesundheitsmanagement Weiterbildungs- und Entwicklungsmöglichkeiten innerhalb des Deutschen Bank Konzerns Hybrides Arbeitsmodell Freundliches und aufgewecktes Betriebsklima Moderne, klimatisierte Büroräume Damit Du voller Selbstvertrauen bei uns starten kannst, erwartet Dich gleich zu Beginn eine intensive Einarbeitung zu den wichtigsten Banking-Themen. Und keine Sorge, Du wirst bei uns von Anfang an voll bezahlt. Bewirb Dich jetzt hier im Karriereportal der Deutschen Bank oder lerne uns noch besser kennen unter https://careers.db.com/explore-the-bank/business-overview/db-direkt/db-direkt-einstieg Wir setzen auf vielfältige Teams und freuen uns auf die Bewerbung von motivierten Talenten – unabhängig von kulturellem Hintergrund, Nationalität, ethnischer Zugehörigkeit, Geschlecht, sexueller Orientierung, körperlichen Fähigkeiten, Religion und Generation. We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security. More information at: Deutsche Bank Careers (db.com)

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