Customer Success Manager job opportunity at Jobgether.

Home Jobs In United States Of America Tag: Sales – Business Development Customer Success Manager position at Jobgether


bot
Jobgether Customer Success Manager
Experience: 5 Years
Pattern: Remote
Country:
apply Apply Now
Salary:
Status:

Sales,Business Development

Copy Link Report
degreeBachelor's (B.Sc.)
loacation United States Of America, United States Of America
loacation United States ..........United States Of America

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager in United States.This role provides an exciting opportunity to act as the primary advocate for customers, ensuring successful adoption, onboarding, and ongoing value realization of a SaaS platform. The Customer Success Manager will cultivate strong relationships across multiple organizational levels, guiding strategic planning and aligning solutions to business objectives. By proactively identifying risks and opportunities, the role drives measurable outcomes, supports retention, and informs product improvements. The position requires collaboration with cross-functional teams, a deep understanding of technical and business requirements, and a focus on long-term customer growth. Success in this role comes from a combination of analytical thinking, problem-solving, and excellent communication skills in a fast-paced, enterprise SaaS environment.\nAccountabilities:Serve as the main point of contact for assigned customers, developing strategic relationships and guiding platform adoption and success planningDeliver regular business reviews, aligning on success metrics and clearly communicating ROI to support retention and expansionUnderstand customers’ industries, objectives, and challenges to provide tailored recommendations and align internal and external stakeholdersPromote platform awareness, educate users, and identify opportunities for expanded adoptionMonitor customer health, manage escalations, and collaborate with Product, Engineering, Support, and Sales teams to resolve issues and share insightsMaintain expert knowledge of the product roadmap and communicate relevant updates to customersCoordinate with internal teams to develop and execute customer success plans that mitigate risk and enhance engagementRequirements:5+ years of Customer Success experience, ideally in enterprise SaaSProven ability to manage large customer portfolios and develop long-term relationships, including at the executive levelStrong verbal and written communication skills, with experience leading both strategic and technical discussionsTechnical proficiency in internet technologies, networking, and email security solutionsDemonstrated problem-solving skills with a history of effectively resolving escalations while maintaining positive customer experiencesProficiency with CRM and case management tools such as Salesforce and JiraBachelor’s degree in Computer Science, Engineering, or related technical discipline, or equivalent practical experienceBenefits:Base salary range: $119,040 – $140,000 USDEligibility for performance-based bonuses and restricted stock units (RSUs)Comprehensive benefits including healthcare, retirement plans, and wellness programsRemote work flexibility with opportunities for professional growth and collaborationExposure to enterprise SaaS environments and high-impact customer engagement initiatives\nWhy Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1

Other Ai Matches

remote-jobserver Remote
Sr Customer Success Manager - Remote Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Customer Success Manager Applicants are expected to have a solid experience in handling Sales – Business Development related tasks
remote-jobserver Remote
Remote Software Engineer, iOS Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Senior Marketing Director - REMOTE Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Director, Privacy & Security, Legal - REMOTE Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Remote UX Researcher Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Sr. Team Leader (Remote) Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Lead Sales & CS Operations (Remote) Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Remote Sr. Software Developer Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Senior Technical Product Manager (Platform & Integrations) Applicants are expected to have a solid experience in handling Research & Development – Product related tasks
remote-jobserver Remote
Senior Data Engineer (REMOTE) Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Software Engineer, Android (Remote from Luxembourg) Applicants are expected to have a solid experience in handling Security & IT – IT related tasks
remote-jobserver Remote
Lead Brokerage Coordinator - Remote Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Sr. Project Accountant (Remote) Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Digital Marketing Operations Specialist - REMOTE Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Senior Product Manager (Remote from India) Applicants are expected to have a solid experience in handling Research & Development – Product related tasks
remote-jobserver Remote
Sales Solutions Engineer Applicants are expected to have a solid experience in handling Security & IT – IT related tasks
remote-jobserver Remote
Strategy & Business Operations Lead - REMOTE Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Remote Sr. Backend Software Engineer Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Senior Frontend Developer (Games) Applicants are expected to have a solid experience in handling Security & IT – IT related tasks
remote-jobserver Remote
Director, Paid Media - REMOTE Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Remote Digital Marketing Operations Manager Applicants are expected to have a solid experience in handling General – General related tasks
remote-jobserver Remote
Marketing Coordinator (Remote from Finland) Applicants are expected to have a solid experience in handling Marketing – Marketing related tasks