Account Management Director - 12 Month Fixed Term Contract job opportunity at PPRO.

Home Jobs In United Kingdom Tag: Sales – Account Management Account Management Director - 12 Month Fixed Term Contract position at PPRO


bot
PPRO Account Management Director - 12 Month Fixed Term Contract
Experience: 8 Years
Pattern: hybrid
Country:
apply Apply Now
Salary:
Status:

Sales,Account Management

Copy Link Report
degreeBachelor's (B.Sc.)
loacation London, United Kingdom
loacation London....United Kingdom

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogetherThe Purpose:We are seeking a highly strategic and experienced Account Management Director to lead and grow high-impact client relationships across our portfolio on a 12-month fixed-term maternity cover contract. This senior leadership role is responsible for leading a team of Enterprise Account Managers and driving our most strategic enterprise client relationships including PSPs and Enterprise Merchants. You will be focussed and energised to expand revenue, influence cross-functional initiatives and drive alignment between customer needs and organizational priorities. You will be given strategic, often ambiguous goals spanning multiple teams and domains, working closely with senior stakeholders across the business. You will serve as a key external interface for PPRO, shaping the future of our strategic partnerships while fostering a high-performance, inclusive, and customer-centric culture internally.\nWhat you’ll be doingProvide strategic leadership across our account management function, guiding teams through complex customer, product, and market challengesSupport and enable the Account Management team to build strong, trusted relationships with key decision-makers at client organisations, driving revenue growth across the portfolio, ensuring the team puts the customer first while influencing long-term strategy and investment on both sidesDrive the Account Management team to develop and execute sophisticated, data-driven strategic account plans, aligning customer outcomes with PPRO’s broader organisational growth targetsMake strategic decisions that impact one or more teams, domains, or departments, ensuring a high level of customer satisfaction, risk awareness, and operational efficiencyBuild strong relationships with key decision-makers at client organizations and influence long-term strategy and investment on both sidesServe as the voice of the customer internally, driving alignment between client feedback and product, marketing, and operational initiativesLead, challenge, and mentor a team of senior Account Managers, ensuring they are fully empowered, stretched, and supported to perform at the highest level, with clear goals, and a culture of accountability and continuous improvementPromote innovation and foster a learning culture, proactively identifying trends and up-skilling opportunities that ensure our teams remain at the forefront of the marketOther key responsibilitiesManage all customer training initiatives, including designing and maintaining a scalable, high-impact training program for clients' sales and marketing teamsOversee complex commercial negotiations and contract structures, including PSP and Acquiring Bank pricing agreementsCollaborate closely with Risk, Legal, and Onboarding to ensure smooth execution of contracts and pricing amendmentsPartner with Marketing and Partner Marketing teams to ensure all external-facing materials are accurate, aligned, and impactfulRequires travel to meet clients in person and attend key industry events, ensuring strong relationships and firsthand insight into customer needsWho we’re looking for8+ years of progressive experience in strategic account management, partnerships, or sales– ideally in payments , SaaS, or B2B enterprise environmentsProven leadership experience with a track record of motivating and developing high-performing teamsProven track record of driving portfolio growth, influencing senior client stakeholders, and navigating complex decision-making environmentsComfortable operating under ambiguity, aligning department-level strategy with shifting market or business conditionsSkilled at nuanced, solution-focused communication and providing actionable feedback across levelsExperience building, mentoring, and developing diverse and inclusive teamsAbility to drive customer-centric innovation and foster a culture that rewards experimentation and learningA natural collaborator who builds genuine relationships across internal and external networks and champions the achievements of others\nWhat's in it for you ?:Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year Learning and Development - We offer a GBP 500 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions.Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.Workplace Nursery Scheme - Save on childcare through salary exchangeGym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your walletMental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you’re a foodie there’s plenty nearby. The office is befitting a tech business and is set up for cross team collaboration.Pet-friendly office- Because work is better with your paw-tners by your side Our Principles: We get things done: We are courageous; we take ownership, make decisions and get things done.We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intentWe put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.We make things better: We boldly explore  new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.

Other Ai Matches

Infrastructure Engineer II Applicants are expected to have a solid experience in handling Technology – Infrastructure: Developer Enablement related tasks
Company Secretary Applicants are expected to have a solid experience in handling Legal – Legal related tasks
Finance Operations – Customer Funds Reconciliation Analyst Applicants are expected to have a solid experience in handling Finance – Customer Funds Reconciliation related tasks
Account Management Director - 12 Month Fixed Term Contract Applicants are expected to have a solid experience in handling Sales – Account Management related tasks
Senior Product Manager - Transaction Processing Applicants are expected to have a solid experience in handling Technology – Product Management: Transaction Processing related tasks
Senior Software Engineer - Interfaces Applicants are expected to have a solid experience in handling Technology – Software Engineering: Transaction Processing related tasks
Product Manager Applicants are expected to have a solid experience in handling Technology – Product Management related tasks
Technical Account Manager Applicants are expected to have a solid experience in handling Sales – Account Management related tasks
Office Manager Applicants are expected to have a solid experience in handling Administration – Office Services related tasks
Account Manager Applicants are expected to have a solid experience in handling Sales – Account Management related tasks
Partnerships Manager, Europe Applicants are expected to have a solid experience in handling Sales – Payment Partnership related tasks
Associate Technical Operations Engineer Applicants are expected to have a solid experience in handling Technology – Operational Team: Technical Operations related tasks
Customer Support Specialist Applicants are expected to have a solid experience in handling Sales – Payment Services Support related tasks
Customer Support Specialist Applicants are expected to have a solid experience in handling Sales – Payment Services Support related tasks
Finance Operations - Junior Analyst Applicants are expected to have a solid experience in handling Finance – Customer Funds Reconciliation related tasks
Engineering Manager - Risk Applicants are expected to have a solid experience in handling Technology – Software Engineering: Partner Lifecycle related tasks
Senior Software Engineer - Card payments Applicants are expected to have a solid experience in handling Technology – Software Engineering: Card Payments related tasks
Engineering Director - Local Cards & Site Lead Applicants are expected to have a solid experience in handling Technology – Software Engineering: Card Payments related tasks
Compliance Data Analyst Applicants are expected to have a solid experience in handling Compliance & Risk – Compliance related tasks
Senior Software Engineer - Transaction Processing Applicants are expected to have a solid experience in handling Technology – Software Engineering: Transaction Processing related tasks
Finance Operations - Junior Analyst Applicants are expected to have a solid experience in handling Finance – Customer Funds Reconciliation related tasks
Senior Software Engineer - Local payments Applicants are expected to have a solid experience in handling Technology – Software Engineering: Local Payments related tasks
Associate Technical Operations Engineer Applicants are expected to have a solid experience in handling Technology – Operational Team: Technical Operations related tasks