Client Solutions Manager job opportunity at Aleph.



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Aleph Client Solutions Manager
Experience: 4 Years
Pattern: hybrid
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Salary:
Status:

Sales Operations,Microsoft

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degreeBachelor's (B.Sc.)
loacation Zagreb, Croatia, Croatia
loacation Zagreb, Croati..........Croatia

Are you ready to join our digital revolution journey? At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.We are looking for a Client Solutions Manager to support our team in Zagreb, Croatia!We’re looking for someone who is passionate about building strong relationships, solving complex challenges, and driving measurable business results.In this role, you’ll act as a strategic partner to your clients, owning campaign performance, providing data-driven recommendations, and ensuring an exceptional customer experience from onboarding through ongoing growth.\nWhat You’ll DoBuild, manage, and grow strong relationships with existing business clientsAssist in onboarding new strategic clients and guide them through campaign setup and activationOwn campaign performance across Microsoft advertising Conduct account audits, analyze performance data, and deliver actionable optimization recommendationsProvide strategic guidance based on analytics, market trends, and business objectivesIdentify opportunities for upselling and upscaling campaignsServe as a subject matter expert in search and performance advertisingDeliver regular performance reporting and proactive insightsResolve client issues efficiently and implement solutions that prevent recurrenceContribute to scalable account management processes and operational excellenceWork cross-functionally with product, operations, and performance teamsMaintain continuous product and industry knowledgeWhat You Need For This Role3-4 years of experience in Digital Advertising / Client Success or Performance MarketingPreferable Hands-on experience managing and optimizing Google Ads or Microsoft campaigns.Strong analytical mindset with the ability to interpret data and provide strategic recommendationsFamiliarity with tracking and attributionExperience conducting campaign audits and driving optimization strategiesProven ability to identify growth opportunities and support revenue expansionExperience working in or with advertising agencies is highly preferredExposure to B2B marketing strategies is a strong advantageSolid knowledge of online advertising, analytics, and digital performance metricsStructured, detail-oriented, and able to manage multiple cross-functional projectsStrong communication skills in English (both written and verbal)Positive, proactive attitude with a solutions-oriented mindsetWhat Will Make Us Really Love YouYou bring a track record of success in a similar role, with hands-on experience.You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.You anticipate challenges before they arise and take initiative to find effective solutions.You have an eye for detail.You thrive on teamwork but also bring a driven, goal-oriented spirit.You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.What You’ll Love About UsWe care about your individuality by giving you freedom to grow and create within the company, regardless of your positionLearn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.\n#ALEPHWhy Join Us?Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.  We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. “Share our similarities, celebrate our differences.” – M. Scott Peck#ALEPH

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