Sales Manager job opportunity at Aircall.



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Aircall Sales Manager
Experience: 4 Years
Pattern: hybrid
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Salary:
Status:

Sales & Partnerships,12001 - Account Executives

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degreeBachelor's (B.Sc.)
loacation New York Office, United States Of America
loacation New York Offic..........United States Of America

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.About the Role:Aircall is looking for a hands-on, innovative Sales Manager to lead a team of Account Executives in New York City as we transform our customer base from legacy business phone systems to AI-powered customer communication. This role is designed for a leader who is comfortable getting into the weeds, thrives in complexity, and brings both strategic thinking and operational rigor. You will lead your team through the adoption of AI-powered agent coaching tools and our agentic AI Voice Agent, helping SMB and Mid-Market customers achieve measurable business outcomes. The mandate is clear. You are here to hit quota, raise the bar on talent, and hold the team accountable to challenging targets while moving quickly to adapt to the evolving needs of customers as we accelerate AI adoption.This is a hybrid 4+ days per week position based in New York. \nKey Responsibilities: Lead from the front: Own team quota attainment, forecast accuracy, and overall pipeline healthActively coach deals in flight, join customer calls, and dig into discovery, deal strategy, and close plansMaintain a strong in-office presence to drive pace, urgency, and accountabilityDrive AI adoption and customer outcomes:Lead the shift from legacy telephony selling to AI-driven, outcome-based conversationsCoach AEs to sell transformation focused on agent performance, efficiency, and customer experienceEnsure reps can clearly articulate ROI, value realization, and long-term impact of AI adoptionContinuously adapt sales motions as customer needs, product capabilities, and the AI landscape evolve Raise the talent bar:Hire, develop, and retain high-performing sales talentSet clear standards for preparation, curiosity, execution, and follow-throughDeliver direct coaching and make decisive performance calls when neededOperational excellence and pipeline discipline:Drive best-in-class pipeline management, including strong qualification and disciplined deal inspectionEnsure reps multi-thread effectively across customer organizations and engage the right stakeholdersPush for clarity on decision criteria, buying process, and next steps in every opportunityHold the team accountable to accuracy, rigor, and speedInnovate and build for what’s next:Bring new ideas to how we sell, coach, and scale using data, AI tools, and experimentationChallenge legacy ways of working and raise expectations for what great looks likePartner closely with Enablement, Marketing, Product, and Customer Success to improve outcomesBuild a high-performance cultureFoster ownership, urgency, learning, and resilienceServe as a culture carrier for the NYC office and broader sales organizationBalance high expectations with trust, transparency, and investment in peopleKey Qualifications: 4+ years of B2B sales experience, ideally with at least 2 years managing Account Executives as a Team Lead or People Manager (highly preferred but not a requirement)Proven ability to hit quota through teams in fast-moving environmentsExperience selling transformational or behavior-change solutions such as AI, SaaS, or workflow platformsStrong deal coaching and pipeline management skillsComfort getting deeply involved in deals when it mattersAbility to multi-thread complex customer organizations and drive alignmentInnovative mindset and ability to adapt quickly to changeWillingness to be in the office 4+ days per week and help build a strong local sales culture\n$100,000 - $115,000 a yearThis base range is not including commissions (50/50 split), equity, and other benefits. The maximum OTE for this role is 230K. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.\nWhy join us????? Key moment to join Aircall in terms of growth and opportunities????‍♀️ Our people matter, work-life balance is important at Aircall???? Fast-learning environment, entrepreneurial and strong team spirit???? 45+ Nationalities: cosmopolite & multi-cultural mindset???? Competitive salary package & equity???? Medical, dental, and vision insurance is 100% covered???? 401k plan with company matching!✈️ Unlimited PTO — take the time you need to come to work feeling great!⭐️ Wellness, commuter, and childcare reimbursements???? Generous parental leave policyDE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

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