IT Specialist job opportunity at Saronic Technologies, Inc..

Home Jobs In Australia Tag: IT IT Specialist position at Saronic Technologies, Inc.


bot
Saronic Technologies, Inc. IT Specialist
Experience: 3 Years
Pattern: On-site
Country:
apply Apply Now
Salary:
Status:

IT

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Australia, Australia
loacation Australia....Australia

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.Job OverviewSaronic is seeking a talented and organized IT Specialist. This role is responsible for advanced technical support across various IT systems and networks across globally distributed teams. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic’s IT infrastructure. \nResponsibilitiesProvide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devicesTroubleshoot and resolve escalated technical issues, ensuring timely and effective solutionsWork with globally distributed teams in a remote setting spanning multiple time zonesAssist with network configurations, including routers, switches, firewalls, and VPNsPerform routine system maintenance, including software updates, security patches, and backupsAdminister and troubleshoot Active Directory, Office 365, and cloud-based services.Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer serviceDocument and track support tickets using a helpdesk management system, ensuring resolutions are well-documentedProvide daily IT support for local and remote teams, including onboarding and offboardingCollaborate with senior IT staff on complex technical projects, migrations, and system upgradesEnsure adherence to security best practices, including data protection and access controlWork closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messagingQualificationsAssociate or bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience)3+ years of experience in a technical support or similar IT roleProficiency in troubleshooting hardware, software, and networking issuesExperience with Windows and macOS operating systems, Active Directory, Office 365, and cloud servicesStrong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.).Familiarity with ticketing systems and helpdesk management toolsExcellent communication and customer service skills, with the ability to explain technical issues to non-technical usersIT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plusBenefitsMedical Insurance: Comprehensive health insurance plans covering a range of servicesSaronic pays 100% of the premium for employees and 80% for dependentsDental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision careSaronic pays 99% of the premium for employees and 80% for dependentsTime Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parentsCompetitive Salary: Industry-standard salaries with opportunities for performance-based bonusesRetirement Plan: 401(k) planStock Options: Equity options to give employees a stake in the company’s successLife and Disability Insurance: Basic life insurance and short- and long-term disability coverageAdditional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Physical RequirementsProlonged periods of sitting at a desk and working on a computer.  Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). \nSaronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Other Ai Matches

M&P Engineer - Composites Applicants are expected to have a solid experience in handling Engineering related tasks
Director of Growth Applicants are expected to have a solid experience in handling Growth related tasks
Security Engineer, Cloud Security Applicants are expected to have a solid experience in handling Cybersecurity related tasks
EHS Manager (Manufacturing) Applicants are expected to have a solid experience in handling G&A related tasks
Production Lead (Corsair Integration, Subassembly & Machine Shop - First & Second Shift) Applicants are expected to have a solid experience in handling Production related tasks
Sub-Assembly Technician Applicants are expected to have a solid experience in handling Production related tasks
Graphics Programmer Applicants are expected to have a solid experience in handling Software related tasks
Shipyard Build Strategy Engineer Applicants are expected to have a solid experience in handling Port Alpha related tasks
Security Engineer, Software Security Applicants are expected to have a solid experience in handling Cybersecurity related tasks
Structures Engineer Applicants are expected to have a solid experience in handling Engineering related tasks
Wire Harness Technician Applicants are expected to have a solid experience in handling Production related tasks
Software Engineer, Generalist Applicants are expected to have a solid experience in handling Software related tasks
Materials Lead Applicants are expected to have a solid experience in handling Supply Chain related tasks
Inventory Control Specialist Applicants are expected to have a solid experience in handling Supply Chain related tasks
Systems Software Engineer Applicants are expected to have a solid experience in handling Software related tasks
M&P Engineer - Metallics Applicants are expected to have a solid experience in handling Engineering related tasks
Industrial Engineer Applicants are expected to have a solid experience in handling Production related tasks
Director of Internal Controls Applicants are expected to have a solid experience in handling Accounting & Finance related tasks
Electrical Engineer – Electronic Safe Arm Fuze Fire Initiation Device Applicants are expected to have a solid experience in handling Engineering related tasks
MuleSoft Developer – Enterprise Integrations Applicants are expected to have a solid experience in handling Mission Services related tasks
A/V Technician Applicants are expected to have a solid experience in handling IT related tasks
Receptionist Applicants are expected to have a solid experience in handling G&A related tasks
Forward Deployed Hardware Engineer Applicants are expected to have a solid experience in handling Software related tasks