Junior / Integration Manager, Japan position at Xsolla.| Japan

Xsolla Junior / Integration Manager, Japan

Experience: 2 Years

Pattern: hybrid

Country:

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Bachelor's (B.Sc.)

Tokyo....Japan

(English follows Japanese)求める人物像当社では、新規および既存のパートナーであるゲーム会社と連携し、当社の各種ツール、製品、サービスをゲーム内に円滑に実装いただくためのインテグレーションマネージャーを募集しております。本ポジションには、技術的スキルとコミュニケーション能力の双方を備え、デザインおよびユーザーエクスペリエンスに対する一定の理解を持ち、ゲーム内決済のあるべき姿について基礎的な知識をお持ちの方が適しています。また、ゲームへの理解・プレイ経験も重要な要素となります。開発者や技術担当者が直面する問題を迅速に把握し、適切なデバッグ支援、ならびに必要に応じたエスカレーション対応が求められます。したがって、技術的課題を的確に診断し、適切なドキュメントを提供できる能力が不可欠です。ゲーム開発者の支援、事業成長の推進、革新的なゲームソリューションの普及に情熱をお持ちの方からのご応募を心よりお待ちしております。本ポジションは日本拠点を基準としますが、状況に応じてハイブリッド勤務やフルリモート勤務も可能です。会社概要Xsolla は、優れたゲームは世界中のクリエイターたちの好奇心、献身、情熱によるアイデアから始まる、ということを確信しています。私たちのミッションは、彼らがゲームを世の中に生み出すために必要な支援とリソースを提供し、夢を実現できるようにすることです。すべてのクリエイターがその才能を世界へ発信できるよう、環境を整えることに尽力しています。当社はロサンゼルスに本社を構え、ベルリン、ソウルなど世界各地に拠点を展開。Valve、Twitch、Ubisoft などの業界リーダーとも連携し、ゲーム業界におけるイノベーション実現のための障壁を取り除くことに注力しています。現在、当社の提供する決済ソリューションは200以上の地域で利用され、130以上の通貨、700種類を超える支払方法に対応しています。Longevity｜Opportunity｜Vision Enjoy the game!ABOUT YOUWe are looking for a talented Integration Manager who can work with new and existing game partners and help get out tools, products, and services working inside their games. The ideal candidate will possess a blend of technical and people skills, reasonable design and UX sensibility, and some understanding of how payments in gaming "should" work. You should have experience playing games. Applicants should expect to assist developers and technical personnel rapidly debug their technical issues and escalate or transfer as necessary - for this reason, ability to quickly diagnose basic technical issues and provide proper documentation is a must.If you’re passionate about driving business growth, supporting game developers, and expanding the reach of innovative gaming solutions, we would love to hear from you!This role will be based out of our Japan office but can be hybrid or fully remote depending on the situation.ABOUT USAt Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.Longevity Opportunity Vision Enjoy the game!\n職務内容 / Responsibilities(English follows Japanese)技術的課題を適切に解決できる問題解決能力データダンプ、技術ログ等を用いて問題を診断し、解決に有用な情報を整理・提示する能力クライアントからのフィードバックを基に、課題を簡潔かつ正確に説明できる能力パートナーサポートまたはB2B顧客対応の経験チームとして協力し、必要に応じて適切な担当者への引き継ぎやエスカレーション対応ができる方ゲームおよび決済分野に関連する新技術、ツール、手法、パラダイムへの強い関心優れたコミュニケーション能力（解決方法を分かりやすく説明し、適切なドキュメントを案内できること）。B2B顧客サービス経験があれば尚良しオンライン業務ツール（Confluence、Jira、ChatGPT、G Suite、Google翻訳等）の使用経験および必要に応じて新しいツールを習得できる能力Workable technical problem-solving skillsAbility to Diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issuesAbility to describe issues concisely based on client feedbackExperience in customer serviceA team player who is able to pass issues onto appropriate parties or escalate when necessaryPassion for new technology, tools, methods, paradigms, especially as it relates to games and paymentsGood communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation. Some customer service experience is definitely a plusCommand of online productivity tools (Confluence, Jira, ChatGPT, G Suite, Google Translate, etc) and ability to learn new tools as necessary必須要件 / Qualifications(English follows Japanese)関連分野での学士号または同等の資格2年以上の実務経験優れたB2B顧客対応力・対人スキル一般的なインテグレーションの知識多くの業務量を即時に処理し、主体性をもって効果的に優先順位をつけられる能力優れた時間管理能力および高い注意力課題解決能力ビジネスレベルの英語力（読み書き含む）日本語が母国語かあるいは日本語能力試験（JLPT）N1以上の日本語力日本国内での就労資格を有していることBachelor's Degree (or equivalent) in a related field2+ years of experienceMust be able to speak and write English at a business levelStrong customer(B2B) service / interpersonal skillsGeneral integration knowledgeMust be able to immediately handle a significant amount of workload and effectively prioritize projects with a high degree of autonomyEffective time management skills and excellent attention to detailAbility to problem solveNative or proficiency in Japanese at least at the JLPT N1 Level Must be legally authorized to work in Japan歓迎要件 / Preferred(English follows Japanese)Web関連の実務経験、またはコンピュータサイエンス分野での高等教育Experience with web or higher education in computer science\n(English follows Japanese)私たちと一緒に働きませんか？・急成長中のグローバルブランドで働けるチャンス・競争力のある給与と成果に応じたインセンティブ・リモート・ハイブリッド・オフィス勤務など、柔軟な働き方が可能・協力的で革新性のあるチーム文化・変化の大きい成長市場で、キャリアアップの機会が豊富ゲーム業界に情熱があり、日本市場で大きなインパクトを生み出したい方を歓迎します。ぜひご応募いただき、私たちの成長ストーリーの一員になってください！Why Join Us?- Opportunity to work with a fast-growing global brand. - Competitive salary and performance-based incentives. - Flexible work environment (remote, hybrid, or in-office options). - Collaborative and innovative team culture. - Career growth opportunities in a dynamic and expanding market.If you’re passionate about gaming and want to make an impact in the Japan region, we’d love to hear from you! Apply now and be part of our journey.

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Junior / Integration Manager, Japan job opportunity at Xsolla.

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