Customer Success Account Manager job opportunity at Picus.

Home Jobs In United States Of America Tag: Sales - Solutions Architecture – AMERICAS Customer Success Account Manager position at Picus


bot
Picus Customer Success Account Manager
Experience: General
Pattern: Remote
Country:
apply Apply Now
Salary:
Status:

Sales - Solutions Architecture,AMERICAS

Copy Link Report
degreeBachelor's (B.Sc.)
loacation United States Of America, United States Of America
loacation United States ..........United States Of America

Are you passionate about technology and enjoy explaining complex solutions in a way that everybody gets excited? If so, read on!About PicusPicus Security, the leading security validation company, gives organizations a clear picture of their cyber risk based on business context. Picus transforms security practices by correlating, prioritizing, and validating exposures across siloed findings so teams can focus on critical gaps and high-impact fixes. With Picus, security teams can quickly take action with one-click mitigations to stop more threats with less effort.The Picus Security Validation Platform easily reaches across on-prem environments, hybrid clouds and endpoints coupled with Numi AI to provide exposure validation. The pioneer of Breach and Attack Simulation, Picus delivers award-winning threat-centric technology that allows teams to pinpoint fixes worth pursuing, offering a 98% recommendation in Gartner Peer Review.About The RolePicus Security is looking for a seasoned, hardworking, and overachieving Customer Success Account Manager (CSAM) with proven experience and a passion for executing value-driven security solutions. You will be responsible for retention and expansion of our platform capabilities within our Enterprise customer base. The CSAM will drive customer value and contribute to the overall sales team and business success. This position requires that the candidate be an industry subject matter expert with business acumen. The role will align with the Regional Sales VP, Technical Director, Product Management, as well as supporting roles in Channel, Marketing, Solutions Architecture, and Customer Success. The CSAM will work within our Customer Value Office and collaborate within the Sales organization to define solutions for Enterprise Customers while aligning with Partners to accelerate revenue and strategic growth initiatives. The position requires a seasoned Customer Success profile with a proven track record of revenue growth and team collaboration.\nWhat You'll DoRefine and scale core customer success processes such as onboarding, adoption planning, platform expansion, health monitoring, and quarterly business reviewsPartner with customers and internal stakeholders to drive product adoption, demonstrate value realization, and identify expansion opportunitiesLead customer advocacy initiatives including case studies, reference calls, and participate in customer advisory boardsCollaborate with Sales, Product, and Support teams to ensure seamless customer experience and resolution of escalations. Provide customer-driven feedback on product enhancements and feature requestsWilling to travel within the US for on-site customer meetings, training sessions, and key industry eventsWhat You HaveBS degree or combination of education and pre-sales/customer success experience in Security, Cloud, and Network SystemsAt least five (5) years of experience working within a Sales Engineering or Customer Success roleDemonstrated success building executive relationships and driving strategic account planningBroad technology experience including risk visibility and prioritization, cloud architecture, networking, security, and IT transformationExperience managing complex customer lifecycles from onboarding through renewal and expansionDemonstrated ability to be consultative, proactive, and outcome focused\nWorking at PicusFascinating work - a chance to shape and lead an exciting, fast-growing cyber security segment. Security Validation is a concept that helps organizations evaluate their security posture in a continuous, automated, and repeatable way. This approach allows for the identification of imminent threats, provides recommended actions, and produces valuable metrics about cyber-risk levels.Unlimited opportunity! We are growing. At Picus, you'll be provided with as much responsibility as you can handle - new career development opportunities constantly arise given our rate of growth.Global exposure - Get a lot of experience working not only in a fast-growing startup but also interact with customers all around the world.Be part of a global remote team who is taking on Exposure Validation and a growing market segment.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, religious belief, gender or gender reassignment, sexual orientation, marriage or civil partnership, pregnancy and maternity, disability, protected veteran status, or any other characteristic protected by International law.  Upon conditional offer of employment, candidates are required to complete reference and identity checks in line with local labor laws and as per the Company’s employment policy. 

Other Ai Matches

remote-jobserver Remote
Senior Solutions Architect (Pre-Sales) East Coast Applicants are expected to have a solid experience in handling Sales - Solutions Architecture – AMERICAS related tasks
remote-jobserver Remote
Software Engineer Applicants are expected to have a solid experience in handling Technology - Engineering – Development related tasks
remote-jobserver Remote
Customer Success Account Manager Applicants are expected to have a solid experience in handling Sales - Solutions Architecture – AMERICAS related tasks
remote-jobserver Remote
Senior Blue Team Engineer Applicants are expected to have a solid experience in handling Technology - Labs – Blue Team related tasks
remote-jobserver Remote
Enterprise Account Executive Applicants are expected to have a solid experience in handling Sales - Field Sales – EMEA related tasks
remote-jobserver Remote
Technical Support Security TAC Engineer Applicants are expected to have a solid experience in handling Technology - Customer Support – Customer Support related tasks
remote-jobserver Remote
Technical Assistance Center Engineer Applicants are expected to have a solid experience in handling Technology - Customer Support – Customer Support related tasks
remote-jobserver Remote
Senior Solution Architect Applicants are expected to have a solid experience in handling Sales - Solutions Architecture – EMEA related tasks
remote-jobserver Remote
Senior Solutions Architect (Pre-Sales) Applicants are expected to have a solid experience in handling Sales - Solutions Architecture – AMERICAS related tasks
remote-jobserver Remote
Enterprise Account Executive Applicants are expected to have a solid experience in handling Field Sales related tasks
Legal & Compliance Associate Applicants are expected to have a solid experience in handling Legal related tasks