Front Counter Assistant job opportunity at Fix Group Management.

Home Jobs In United States Of America Tag: Eurofix – Eurofix Franklin Front Counter Assistant position at Fix Group Management


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Fix Group Management Front Counter Assistant
Experience: General
Pattern: On-site
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Eurofix,Eurofix Franklin

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degreeBachelor's (B.Sc.)
loacation Franklin, TN, United States Of America
loacation Franklin, TN....United States Of America

We are a busy, established automotive repair shop providing high-quality service as an alternative to the dealership. We’re looking for a dependable and customer-focused Front Counter Assistant to support our team and help create a smooth, positive customer experience.The Front Counter Assistant is often the first and last point of contact for our customers. This role focuses on greeting customers, documenting their concerns, processing payments, supporting daily shop operations, and assisting the Service Advisors and Parts Manager.\nKey ResponsibilitiesGreet customers and accurately document their vehicle concernsCheck customers out and process paymentsAnswer incoming phone callsMonitor and respond to text messagesSchedule and confirm appointmentsMove vehicles safely to the shop for repairSupport Service Advisors with administrative tasksAssist the Parts Manager as neededCross-train in the Parts Manager role to provide coverage during absencesWhat We’re Looking ForStrong customer service and communication skillsOrganized and able to multitask in a fast-paced environmentPositive, team-oriented attitudeValid driver’s license and ability to move vehicles safelyWillingness to learn and grow within the companyMinimum QualificationsExperience: 1 or more years of experience in customer service or related positionOrganizational & Focus Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions.Computer Knowledge: Must possess a working knowledge of how to use a Windows computer. This includes the ability to type or dictate at least 30 words per minute, operate a cursor, view a computer monitor, operate an email account, and use common office software such as word processing and spreadsheet programs.Communication Skills: Must be able to communicate in English fluently, both in verbal and in written form. This includes the use of a telephone.Math Skills: Must possess ability to count. Must know how to perform basic math functions using a calculator.Physical Demands: Must be able to get into and out of various vehicles without assistance. Must be able to drive a motor vehicle with passengers.What We Have to OfferStable, full-time position in a growing companyNo late nights or weekendsHealth, dental, and vision insurance401K with company matchPaid vacation, holidays, and sick timeEmployer-paid life and disability coverageChristmas Club Program with Company MatchTeam-oriented work environmentOpportunities for growth and advancement – we love seeing our team members succeed!\n$17 - $19 an hour\nWe are proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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