Salesforce Administrator job opportunity at GoodLeap, Inc..

Home Jobs In United States Of America Tag: Business Applications – Salesforce Salesforce Administrator position at GoodLeap, Inc.


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GoodLeap, Inc. Salesforce Administrator
Experience: 3 Years
Pattern: hybrid
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Business Applications,Salesforce

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degreeBachelor's (B.Sc.)
loacation Austin, TX, United States Of America
loacation Austin, TX....United States Of America

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.Position SummaryThe Salesforce Administrator provides day-to-day support and maintenance of our Salesforce environment. This role focuses on user support, system configuration, and helping end users maximize their use of the platform. The administrator will respond to user requests, troubleshoot issues, maintain data quality, and perform routine administrative tasks to keep the system running smoothly.\nEssential Job Duties and Responsibilities Provide frontline user support via help desk tickets, responding to questions, troubleshooting issues, and resolving user problems in the Salesforce environment with 1,000+ users (Service Cloud, Sales Cloud, Financial Services Cloud)Handle all basic administrative functions including user account maintenance, profiles and permissions, reports and dashboards, and other routine system tasksMaintain data quality through regular cleanup activities, duplicate management, and monitoring data integrityAssist in training and onboarding of new users, creating documentation, and helping users adopt platform featuresSupport system maintenance activities including testing of updates, minor configuration changes, and coordination with vendors when neededRequired Skills, Knowledge and Abilities Excellent project management skills and a positive attitudeDemonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwardsCreative and analytical thinker with strong problem-solving skillsMust demonstrate exceptional verbal and written communication skillsMust demonstrate ability to communicate effectively at all levels of the organizationAbility to critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needsAbility to coordinate work with geographically dispersed project team – Zoom/Slack/Email connectivity & presence balanced with the ability to get things done is requiredMinimum 2-3 years of experience as a Salesforce.com administratorSalesforce.com Admin (ADM201 and ADM211) certifications recommendedSales Cloud, Service Cloud certifications preferredWorking knowledge of Salesforce standard functionality including user management, security settings, reports, dashboards, and page layoutsAbility to create and modify basic formula fields, workflow rules, and process builder flowsStrong troubleshooting skills with ability to diagnose and resolve common user issuesComfort learning new features and helping users adopt platform capabilitiesStrong understanding of Salesforce.com best practices and functionalityStrong data management abilitiesPrevious experience working in a SCRUM or agile environment preferred\n$110,000 - $130,000 a yearIn addition to the above compensation, this role may be eligible for a bonus.\nAdditional Information Regarding Job Duties and Job Descriptions:Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you!  Apply today!We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.

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