Area Manager job opportunity at Insomnia Cookies.

Insomnia Cookies Area Manager

Experience: Highly Experienced

Pattern: On-site

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Salary:

Status:

District Manager

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Bachelor's (B.Sc.)

Chicago IL (Hy..........United States Of America

POSITION OVERVIEW:The Area Manager oversees 3–6 bakeries and acts as a multi-unit operational leader responsible for profitability, operational consistency, talent development, and brand standards across their region.This role functions as a field operations strategist and hands-on coach. Area Managers balance data-driven oversight with in-store leadership, ensuring each bakery delivers strong financial performance while maintaining Insomnia’s operational excellence.Success in this role is measured using the same performance lens as district leadership: revenue growth, labor efficiency, COGS control, EBITDA contribution, and operational scorecards.\nFinancial & Operational OwnershipAnalyze weekly performance scorecards and identify improvement opportunitiesDrive revenue growth, labor efficiency, and cost control initiativesAudit inventory, shrink, and yield performanceLead P&L reviews and margin improvement strategiesStandardize best practices across all bakeriesLeadership & Talent DevelopmentRecruit, develop, and retain strong BOM and ABOM talentMaintain succession pipeline for future leadersConduct coaching sessions, leadership training, and career development planningHold bakery leadership accountable to operational standardsFoster consistent regional culture and employee engagementMulti-Unit Operations OversightConduct site audits and performance walk-throughsEnsure SOP execution across bakeriesCoordinate scheduling frameworks and coverage planningOversee equipment, maintenance, and capital prioritiesSupport new bakery openings and operational rolloutsCross-Functional CollaborationPartner with corporate teams (Finance, HR, Supply Chain, IT)Provide field insight into operational programsSupport technology and systems rolloutsCommunicate regional performance trends upwardCrisis & Coverage LeadershipStep into bakery leadership during emergenciesLead root-cause problem solving during operational disruptionsDevelop contingency plans for peak periodsWHAT SUCCESS LOOKS LIKEAll bakeries consistently meet or exceed performance targetsStrong revenue and margin growth across regionLabor and COGS variances trending downwardHigh retention and development of future leadersClean operational audits and strong guest experiencesRegion operates with consistency, accountability, and scalabilityQUALIFICATIONS & EXPERIENCE5+ years restaurant/retail operations leadershipStrong P&L and financial acumenExperience coaching managers and developing leadersAbility to travel regionally and provide hands-on supportOperational analytics and problem-solving mindsetHigh accountability leadership styleSWEET POSITION PERKSCompetitive base + performance bonusComprehensive benefits packageLeadership growth opportunitiesRegional impact and visibilityFree cookies (obviously)\nAbout us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!