Last Mile Senior Manager job opportunity at Bosta Egypt.

Home Jobs In Egypt Tag: Operations Last Mile Senior Manager position at Bosta Egypt


bot
Bosta Egypt Last Mile Senior Manager
Experience: 10 Years
Pattern: On-site
Country:
apply Apply Now
Salary:
Status:

Operations

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Cairo, Egypt
loacation Cairo....Egypt

About Bosta:Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.About the Job:As a Last Mile Senior Manager, you will oversee last-mile operations through a team of Area Managers,ensuring smooth, efficient, and customer-focused delivery operations. You will set performancestandards, monitor results, and drive improvements across your region while fostering a culture ofaccountability and excellence.Job Code:2026CAPI-021\nJob ResponsibilitiesLead, manage, and coach a team of Area Managers, ensuring optimal performance across multiple shipping hubs in your assigned region.Oversee hub operations indirectly through Area Managers, ensuring adherence to company standards, operational KPIs, and customer satisfaction.Develop and implement strategies to enhance efficiency, reduce costs, and improve service levels across last-mile delivery operations.Review and analyze performance dashboards and reports from Area Managers to identify trends, risks, and opportunities for improvement.Set performance targets and hold Area Managers accountable for meeting service-level agreements (SLA) and operational objectives.Partner with cross-functional teams (Customer Support, Commercial, Finance, Tech) to ensure smooth coordination and resolution of hub-related issues.Lead continuous improvement initiatives in line with company strategy, including automation, process optimization, and cost efficiency.Act as the escalation point for critical operational issues that Area Managers cannot resolve.Ensure compliance with company policies, safety regulations, and hub documentation standards across all locations.Drive a culture of accountability, customer focus, and operational excellence within the last-mile function.Prepare and deliver weekly/monthly reports on performance, challenges, and improvement plans to the Operations Director/Head of Logistics.Job Qualifications10+ years of experience in logistics, last-mile delivery, or e-commerce operations.Proven track record in equivalent roles and delivering results in a fast-paced logistics or shipping environment.Strong knowledge of last-mile operations, hub management, and delivery SLA optimization.Excellent leadership, people management, and coaching skills, with experience managing large, diverse teams.Data-driven with strong analytical and reporting skills; able to interpret KPIs and drive continuous improvement.Strategic mindset with hands-on problem-solving ability.Strong decision-making skills and ability to perform under pressure while meeting deadlines.Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.Proactive, results-oriented, and adaptable leader with a focus on delivering excellence in customer experience.\n

Other Ai Matches

First Mile Hub Senior Coordinator ( Aborawash ).. Applicants are expected to have a solid experience in handling Operations related tasks
First Mile Hub Senior Coordinator ( Mansoura ) Applicants are expected to have a solid experience in handling Operations related tasks
Customer Care Agent (Emails & Chats) | Project Based Applicants are expected to have a solid experience in handling Customer Experience related tasks
Senior Sales Executive Applicants are expected to have a solid experience in handling Commercial related tasks
Last Mile Hub Senior Coordinator ( Heliopolis ) Applicants are expected to have a solid experience in handling Operations related tasks
Head of HRBP Applicants are expected to have a solid experience in handling People & Culture related tasks
Last Mile Hub Senior Coordinator - ( New Cairo) Applicants are expected to have a solid experience in handling Operations related tasks
Senior Graphic Designer Applicants are expected to have a solid experience in handling Marketing related tasks
Senior GL Accountant Applicants are expected to have a solid experience in handling Finance related tasks
Talent Acquisition Specialist Applicants are expected to have a solid experience in handling People & Culture related tasks
Last Mile Hub Senior Coordinator (Alexandria) Applicants are expected to have a solid experience in handling Operations related tasks
GL Accountant Applicants are expected to have a solid experience in handling Finance related tasks
Expansion - Program Manager Applicants are expected to have a solid experience in handling Expansion related tasks
CCTV - Ticketing Agent Applicants are expected to have a solid experience in handling Admin & Facility related tasks
Key Account Manager (Logistics Field) Applicants are expected to have a solid experience in handling Commercial related tasks
Last Mile Hub Manager ( Faqous ) Applicants are expected to have a solid experience in handling Operations related tasks
Senior Content Creator Applicants are expected to have a solid experience in handling Marketing related tasks
Financial Planning and Analysis Lead Applicants are expected to have a solid experience in handling Finance related tasks
Last Mile Senior Coordinator New Cairo Applicants are expected to have a solid experience in handling Operations related tasks
QC Senior Specialist-Ops Applicants are expected to have a solid experience in handling Operations related tasks
First Mile Hub Senior Coordinator ( cairo ) Applicants are expected to have a solid experience in handling Operations related tasks
Inventory Senior Coordinator Applicants are expected to have a solid experience in handling Fulfillment related tasks
Retail Supervisor ( Alexandria ) Applicants are expected to have a solid experience in handling Operations related tasks