UX Researcher - Exchange, Trading Experience job opportunity at Crypto.com.

Home Jobs In China Tag: Product Management & Product Design – Product Management UX Researcher - Exchange, Trading Experience position at Crypto.com


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Crypto.com UX Researcher - Exchange, Trading Experience
Experience: 3 Years
Pattern: hybrid
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Product Management & Product Design,Product Management

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degreeBachelor's (B.Sc.)
loacation Hong Kong, Hong Kong SAR, China
loacation Hong Kong, Hon..........China

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross-functional team members to ship remarkable features and products.We're looking for a UX Researcher who understands both design excellence and trading. You'll be embedded in a product team that obsesses over craft, where your research directly shapes trading interfaces used by professionals worldwide. This isn't a typical research role removed from the product. You'll need design literacy to evaluate interface quality, trading knowledge (or curiosity) to speak credibly with power users, and research rigor to uncover insights that drive decisions\nWhat Makes You Different - Design-LiterateYou can evaluate design quality, not just gather feedback on itYou distinguish between surface preferences and fundamental usability issuesYou're comfortable in Figma, analyzing prototypes, and giving actionable design feedbackYou understand information hierarchy, cognitive load, interaction patterns, and visual designYou've seen research directly improve product design, not just validate assumptionsWhat Makes You Different - Understand Trading You're genuinely curious about trading and eager to become a domain expertYou're a quick learner who can speak credibly with professional traders after onboardingYou recognize that researching professional tools requires different approaches than consumer appsYou're willing to learn trading concepts (order books, limit orders, technical indicators) hands-onYou appreciate power users with high expectations – you've researched for them beforeJob ResponsibilitiesDesign and run research studies (interviews, usability tests, surveys) to understand trader needs and behaviorsEvaluate design quality through heuristic reviews, usability testing, and expert evaluationsTranslate findings into compelling insights that shape product decisions and improve UXPartner with designers to test prototypes early – help ship better products fasterPresent research to cross-functional teams and build empathy for users across the organizationEstablish research operations, recruit participants, and build best practicesJob Requirements3+ years UX research experience (fintech, SaaS, or complex B2B products preferred)Strong understanding of design principles and ability to evaluate interface quality Excellent analytical and communication skillsPortfolio/case studies showing research impact on product designCuriosity and learning agility – you can become a domain expert quicklyBachelor's in HCI, Psychology, Design, Cognitive Science, or related (or equivalent experience)\nLife @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.   Are you ready to kickstart your future with us?  Benefits Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversaryWork Flexibility Adoption. Flexi-work hour and hybrid or remote set-upAspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  Work Perks: crypto.com visa card provided upon joining  Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team. About Crypto.com: Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem. Learn more at https://crypto.com.  Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.

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