Renewals Specialist job opportunity at SonarSource, Inc..

Home Jobs In United States Of America Tag: GoToMarket – Renewals Renewals Specialist position at SonarSource, Inc.


bot
SonarSource, Inc. Renewals Specialist
Experience: General
Pattern: On-site
Country:
apply Apply Now
Salary:
Status:

GoToMarket,Renewals

Copy Link Report
degreeBachelor's (B.Sc.)
loacation Austin, United States Of America
loacation Austin....United States Of America

Why should I Apply:At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.The impact you will have  As part of our exciting growth, our global Renewals Team is seeking a new team member to join us in the Live Music Capital of the World. You will play a key role in supporting customer retention and business growth. You will work in a dynamic, fast-paced environment, collaborating closely with the teams across the Go-To-Market organisation, to ensure a smooth renewal process and deliver excellent service to our valued customers.\nWhat you will do daily:Oversee the complete renewal process for existing contracts, proactively engaging with customers within a 90- 120 day window leading up to their contract expiration.Prepare and deliver accurate renewal quotes and proposals to customers, ensuring all terms meet both customer expectations and company policies.Collaborate closely with GTM teams, especially Sales and Customer Success, to craft and execute effective renewal strategies. This involves proactively engaging customers aligned with Account Managers to discuss renewals and identifying at-risk accounts.Manage the end-to-end administrative process, from initial quoting through to deal closure. Support contract processes and works closely with the Deal Desk.Identify and flag upsell and cross-sell opportunities, effectively handing them over to the Sales team.Maintain a high success rate both on time to close and close won ratio for subscription renewalsMaintain and improve forecasting accuracy for renewals, providing regular reports to management.Categorize effectively churn reasons, to ensure reporting accuracy. Share customer feedback and insights.Actively participate in process improvements, identifying efficiencies and implementing best practices.Keep Salesforce and other CRM tools up-to-date with accurate renewal data.The experience you will need:Proven experience in a similar role, within the software industry.Proactive with a customer-focused mindset.Ensures accuracy and thoroughness in all tasks.Strong relationship-building and communication skills.Dedication to producing precise, reliable, and professional outcomes.Adept at managing and excelling in fast-paced, international environments.Knowledge of Salesforce or a similar CRM.Benefits of Working with Sonar:Flexible comprehensive employee benefit package.We encourage usage of our robust time-off allocations. You will receive  23 days of PTO per calendar year (on a pro-rated basis depending on your employment start date), with additional time provided for sickness, life events and holidays.We offer an exciting 401(k) plan that has a 4% match, fully vested on day one of participation.Generous discretionary Company Growth Bonus, paid annually.  Fully paid parking in the heart of downtown Austin, Texas.Global workforce with employees in 20+ countries representing 35+ unique nationalities.We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.Monthly catered events, and team events.\nWhy you will love it here:• Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.• We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!• We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).• We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.We prioritize Diversity, Equity, and Inclusion:At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.Please note that applications submitted through agencies or third-party recruiters will not be considered.

Other Ai Matches

Enterprise Account Executive - Japan Applicants are expected to have a solid experience in handling GoToMarket – Sales APJ related tasks
Finance Director Applicants are expected to have a solid experience in handling Mission Control – Finance related tasks
Staff Security Engineer Applicants are expected to have a solid experience in handling Mission Control – Information Security related tasks
VP Sales, Americas Applicants are expected to have a solid experience in handling GoToMarket – Sales Americas related tasks
CodeNext - Software Engineer (Python) Applicants are expected to have a solid experience in handling Product Development – Data & AI related tasks
Enterprise Account Executive - DACH (German speaker) Applicants are expected to have a solid experience in handling GoToMarket – Sales EMEA related tasks
Senior AI Engineer (f/m/d) Applicants are expected to have a solid experience in handling Mission Control – Business Technology related tasks
Content Producer (AI-First & Video Specialist) Applicants are expected to have a solid experience in handling GoToMarket – Corporate Marketing related tasks
Research Engineer Applicants are expected to have a solid experience in handling Product Development – Data & AI related tasks
Enterprise Account Executive - Eastern Europe (Polish Speaker) Applicants are expected to have a solid experience in handling GoToMarket – Sales EMEA related tasks
Vulnerability Researcher (f/m/d) Applicants are expected to have a solid experience in handling Product Development – Code Security related tasks
Customer Onboarding Engineer Applicants are expected to have a solid experience in handling GoToMarket – Customer Success related tasks
Software Engineer (Java) Applicants are expected to have a solid experience in handling Product Development – Code Orchestration related tasks
Cloud Engineer Applicants are expected to have a solid experience in handling Product Development – Platform related tasks
Software Engineer (Java) - Remediation Agent Applicants are expected to have a solid experience in handling Product Development – Code Remediation related tasks
Forward Deployed Engineer, ML Applicants are expected to have a solid experience in handling Mission Control – Growth and New Ventures related tasks
Senior Commercial Counsel Applicants are expected to have a solid experience in handling Mission Control – Legal related tasks
Senior Software Engineer (Java) - Remediation Agent Applicants are expected to have a solid experience in handling Product Development – Code Remediation related tasks
Sales Development Representative - Middle East Applicants are expected to have a solid experience in handling GoToMarket – SDR related tasks
Senior Commercial Counsel Applicants are expected to have a solid experience in handling Mission Control – Legal related tasks
Enterprise Account Executive - UKI Applicants are expected to have a solid experience in handling GoToMarket – Sales EMEA related tasks
Senior Deal Strategist Applicants are expected to have a solid experience in handling GoToMarket – Revenue Operations related tasks
C# Developer - Static Code Analysis Applicants are expected to have a solid experience in handling Product Development – Code Quality related tasks