Guest Relation Officer - Japanese Native | Delonix Hotel Karawang job opportunity at Ayana Hospitality.

Home Jobs In Indonesia Tag: Job Guest Relation Officer - Japanese Native | Delonix Hotel Karawang position at Ayana Hospitality


Date2024-08-26T10:35:32.000Z bot
Ayana Hospitality Guest Relation Officer - Japanese Native | Delonix Hotel Karawang
Experience: 1-years
Pattern: Full-time
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degreeGeneral
loacation West Karawang, Indonesia
loacation West Karawang....Indonesia

Prepare a proper list after gathering the arrival and check-in information of all the guests. Attend to inquiries requested by the guests regarding facilities provided and everything else. Check if adequate welcome amenities are available for everyone whose arrival is on the list. Attend to VIPs(Very Important Persons) with more attention and hostility. Maintain a polite and humble personality while attending to the guests. Provide a detailed description of all the information that can be potentially asked for along with the documents needed. Ex- Food menu, facilities available in rooms, areas ideal for tourism, etc. Take care of each and everything the guest might need and ask for, to avoid a last-minute rush. Check the amenities for their quality and proper provision to leave no ground for complaints from the guests. Ensure maintenance of proper information in the database. Work in close coordination with the manager and get in touch with him whenever needed. Should be well-versed with skills pertaining to the operation of computers PMS. Must possess work experience in the same field for at least 1 years. Should be holding a degree in hospitality management and/or related areas.
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