Business Manager job opportunity at Charlotte Tilbury.

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Date2026-02-20T11:05:11.434Z bot
Charlotte Tilbury Business Manager
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Pattern: Full-time
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Business Manager - Full Time Brown Thomas Dublin Grafton Street About Charlotte Tilbury Beauty Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty, continues to break records across countries, channels, and categories. The company now employs over 1,100 people globally and is available to buy in over 76 locations via CharlotteTilbury.com About Your Role A Charlotte Tilbury Business Manager is like no other. They are the life and soul of their counter – and come with bags of commercial acumen, an entrepreneurial spirit and the ability to lead a unique vision. They are not afraid of change – they pride themselves on it. Not only do they dare to dream it – they dare to live it. They pride themselves on creating and driving a magical customer experience through building genuine emotional connections, expert artistry and through a passion for exceptional products. They are an ultimate role-model that both customers and colleagues alike admire. As a Business Manager you will Complete Weekly and Monthly productivity reporting to the Retail Manager          Drive sales success through motivation of the team to hit daily and monthly KPI targets Lead a #1 team through daily briefs, performance 121 meetings and general line management     Schedule monthly rota, payroll budgeting and forecasting (responding to trading conditions) Work and liaise with host store partners and senior stakeholders; ensure brand compliance with policies and procedures Monitor stock levels through managing sales, audits and counts, analyse all information available to provide proactive counsel to the Retail Manager on stock lines People planning; ongoing talent management and succession planning of the team. Act with integrity when dealing with complex people matters, adher to People policies and processes, seek advice and guidance when necessary. Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary. Own the end-to-end recruitment process in your store, proactively source exceptional talent and provide a magical candidate experience to all applicants Identify the training needs of the team in collaboration with the Training Manager and provide feedback about advancement in opportunity areas Drive and build your business KPI performance to achieve market leading results and maintain #1 ranking and #1 growth Ensure the best customer experience is being delivered, embed the magic service methodology, and build brand awareness by creating lasting emotional connections with customers Own your counter metrics and unlock the steps that need to be taken to manage future risks and opportunities Think limitlessly with your plan for the calendar year with consideration for New Product Launches, and activity/market impacts from the previous year of trade Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success. Adhere to health and safety guidance in the workplace Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves Be required to be flexible to work on a shift basis, including both early shifts and late shifts. Be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage. About you Retail management experience A genuine passion for the beauty industry. Commercial acumen People management experience. Strategic planning experience

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